Front Desk

Genesis Health Clubs; Topeka (KS); On-site; USD 30,000 - 35,000; Full time

Job summary

A regional fitness organization is seeking a Front Desk Associate in Topeka, Kansas. This role requires you to be the welcoming face for all members, providing top-notch customer service and assisting with front desk activities. You will also guide prospective members on tours and help maintain a welcoming atmosphere. If you have a passion for health and fitness and can provide excellent service, we want to hear from you!

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills are essential.
• An upbeat and positive attitude is a must!
• A passion for health & fitness is important.
• Basic computer proficiency is required.

Responsibilities

• Greet members, prospective members, and guests enthusiastically.
• Provide high-level customer service and resolve issues effectively.
• Handle front desk activities, including answering phones and checking-in members.
• Take prospective members on tours of the facility.
• Ensure gym systems and processes are followed.
• Enforce facility rules and keep the facility clean and safe.

Skills

Customer service skills

Communication skills

Positive attitude

Passion for health & fitness

Basic computer proficiency

Job description

Overview

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Complete our short application today!