Front Desk Associate

MÜV Fitness; Spokane Valley (WA); On-site; USD 2,066,400 - 2,892,960; Full time

Benefits offered by this job

Gym Membership

Health Insurance

401K Plan

Job summary

MÜV Fitness is seeking a friendly Front Desk Associate to welcome members and guests, answer questions, and perform essential administrative tasks. You will be the face of the gym, delivering exceptional customer experiences and helping maintain a clean, safe facility.

As the first point of contact, you will handle check-ins, assist with tours, and support daily operations while promoting a positive and health-focused atmosphere for all members.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude.
• Passion for health & fitness.
• Basic computer proficiency.

Responsibilities

• Greet members, prospective members, and guests.
• Provide high level of customer service and resolve issues.
• Handle front desk activities including answering phones and check-ins.
• Take tours of the facility for prospective members.
• Ensure gym systems and processes are followed and maintained.

Skills

Customer service

Communication

Positive attitude

Health & fitness passion

Basic computer skills

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service and take pride in creating smiles and resolutions.

Duties And Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

List Of Skills

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Benefits

• Gym Membership
• Health Insurance
• 401K Plan