Front Desk Associate

MÜV Fitness; Spokane (WA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Gym Membership

Health Insurance

401K Plan

Job summary

MÜV Fitness is seeking a friendly Front Desk Associate to be the face of our gym. You will greet members, answer questions, resolve issues, and perform administrative duties at the front desk.

Responsibilities include touring prospective members, handling check-ins, and upholding gym rules while maintaining cleanliness and safety for all. A positive attitude and interest in health and fitness are essential.

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Upbeat, friendly and enthusiastic attitude.
• Passion for health and fitness.
• Basic computer knowledge (POS, MS Office).

Responsibilities

• Greet members and guests with a friendly, proactive approach.
• Provide high level of customer service and resolve issues.
• Answer phones and assist with member check-ins at the front desk.
• Lead tours for prospective members highlighting facilities.
• Maintain gym processes, cleanliness and safety standards.
• Enforce facility rules to ensure a welcoming environment.

Skills

Customer service

Communication

Positive attitude

Health & fitness

Basic computer skills

Tools

POS systems

Job description

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed. You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service and take pride in creating smiles and resolutions.

Duties And Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

List Of Skills

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Benefits

• Gym Membership
• Health Insurance
• 401K Plan