Receptionist

prattexternalcareersite

Lewisburg (WV)

On-site

USD 26,000 - 38,000

Full time

3 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical, Dental, Vision and HSA - Earn

Annual Wellness Reimbursement

Company gain share bonus (monthly)

Quarterly Bonuses

Paid holidays

Vacation time after 6 months

401K Matching Program

Job summary

Prattexternalcareersite in Lewisburg, WV is seeking a Receptionist to welcome visitors and answer phones, directing inquiries to the appropriate personnel. You will open mail, assist with basic accounting tasks, and support the accounting area with filing while maintaining confidentiality.

The role requires a friendly, professional image and strong Microsoft Office skills (Word, Excel, Outlook). Occasional local errands are expected; teamwork and discretion are essential.

Qualifications

High school diploma or GED required.
2+ years general office experience.
Experience with Microsoft Word and Excel.
Experience with Microsoft 365 and Outlook.

Responsibilities

Greet vendors, customers, applicants, etc., and direct them to the appropriate company personnel.
Answer the phones in a friendly, helpful, and efficient manner.
Open and distribute company mail.
Handle confidential client and business documents; maintain NDA records and logs.
Follow confidentiality policies and safety protocols.
Perform basic accounting and bookkeeping tasks; balance records.
Manage local errands (5% travel or less).
Assist customers with basic inquiries and order entry; provide team coverage during staff vacations.

Skills

Phone communication

Brand representation

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft 365

Outlook

Job description

Title

Receptionist

Reports to

Customer Service Manager

Summary

Responsible for answering the company phones, greeting visitors & directing them to the correct personnel.Serve as the first point of contact for new visitors and callers to the company. Open and distribute company mail and assist the accounting area with filing if needed. This position is also responsible for all the mailings that need to be sent out via US Mail or FEDEX.

DUTIES AND RESPONSIBILITIES

Greet vendors, customers, applicants, etc. and direct them to the appropriate company personnel.
Answer the phones in a friendly, helpful, and efficient manner.
Open and distribute company mail.
Handle sensitive client and business documentation with strict confidentiality, maintaining organized NDA records and compliance logs.
Comply with company policies and procedures including confidentiality and following safety protocols.
Perform basic accounting and bookkeeping tasks, including logging transactions, balancing records, and assisting with financial tracking.
Manage occasional local errands, including routine post office runs and nearby trips (5% travel or less)
Assist customers with basic inquiries and order entry, while stepping in to provide team coverage during staff vacations with additional duties as assigned by management.

EDUCATION and/or EXPERIENCE

High school diploma or GED
2+ years general office experience
A friendly, professional image and demeanor.
Experience with Microsoft Products (Word, Excel)
Experience with Microsoft 365 and Outlook

Candidates are PREFERRED who offer the following:

At least 6 or more months of experience as a front desk receptionist.
2+ years experience with Microsoft Products (Word, Excel, Outlook)
Self-motivated; ability to work with minimal supervision

LANGUAGE SKILLS

Excellent speaking and phone communication skills.
Represent the brand professionally through clean, clear, and courteous written email correspondence.

PHYSICAL DEMANDS

Employee is regularly required to walk, stand, sit for long periods of time, talk and hear.
Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

There is limited opportunity but may be exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
The noise level in the work environment is usually moderate.

PERFORMANCE MEASUREMENTS

Operating standards

- The employee will need to meet or exceed the Operating Standards set in the area of administration. Such standards will be set annually and communicated to the assistant.

Personal growth

- Each year there will be professional goals developed and agreed to by the Receptionist/Assistant and Plant Manager/General Manager.

Employee relations

– The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication and ability to exercise discretion.

Benefits