Receptionist

CHOICE FINANCIAL GROUP LLC; Virginia Beach (VA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) Retirement Plan

Employer-paid Group Life Insurance

Paid Time off

Paid Holidays

Paid Bereavement

Gym Membership Reimbursement

Employee Referral Bonus

Job summary

CHOICE FINANCIAL GROUP LLC seeks a dependable receptionist to be the first point of contact for clients, visitors, and staff. The role blends front-desk hospitality with basic administrative duties in a professional, welcoming environment.

You will greet guests, answer calls, route inquiries, manage mail, schedule meetings, and support the Executive Assistant as needed. Proficiency in Microsoft Office is required; Canva and Screen Cloud experience are a plus.

Qualifications

• Minimum of two (2) years of experience in a receptionist, customer service, or administrative support role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with or basic knowledge of Canva and Screen Cloud is a plus.
• Basic knowledge of digital marketing.
• Familiarity with office management systems and procedures.
• Strong data entry and administrative skills.

Responsibilities

• Greet and welcome visitors and guests with a professional demeanor.
• Answer and route incoming phone calls and provide information about the organization.
• Maintain confidentiality and handle sensitive information with discretion.
• Direct clients and visitors to appropriate departments or individuals.
• Sort and distribute mail and packages promptly.
• Maintain a clean, organized reception area and prepare meeting rooms.
• Assist with scheduling appointments, booking conference rooms, and ordering supplies.
• Support the Executive Assistant and collaborate with team members as needed.

Skills

MS Office

Data entry

Customer service

Education

High School Diploma or equivalent

Tools

Canva

Screen Cloud

Office management systems

Digital marketing basics

Job description

Position Description:

We seek a dependable, experienced, and customer-focusedReceptionistto serve as the first point of contact for clients, visitors, and employees. This front-facing role is vital in creating a welcoming and professional environment while supporting daily administrative functions and office operations.

Primary Responsibilities & Essential Functions

• Greet and welcome all visitors, clients, and guests with a professional and friendly demeanor.
• Answer and route incoming phone calls, take accurate messages, and provide general information about the organization.
• Maintain confidentiality and handle sensitive information with discretion.
• Direct clients and visitors to the appropriate departments or individuals.
• Sort and distribute incoming mail and packages promptly.
• Maintain a clean, organized, and professional reception area.
• Create internal signage and notices as needed.
• Prepare meeting rooms for in-person meetings, staff gatherings, and celebrations.
• Assist with general administrative tasks, including scheduling appointments, booking conference rooms, and ordering office supplies.
• Support the Executive Assistant and collaborate with other team members as needed.

Qualifications & Experience:

• Minimum of two (2) years of experience in a receptionist, customer service, or administrative support role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with or basic knowledge of Canva and Screen Cloud is a plus.
• Basic knowledge of digital marketing.
• Familiarity with office management systems and procedures.
• Strong data entry and administrative skills.

Key Competencies & Skills:

• Excellent verbal and written communication skills.
• Outstanding organizational and time management abilities.
• Ability to multitask and prioritize responsibilities effectively.
• High attention to detail and strong problem-solving skills.
• Professional appearance and demeanor.
• Positive attitude with a strong customer service orientation.
• Ability to remain calm and resourceful under pressure.
• Strong team player with a collaborative mindset.

Education:

• High School Diploma or equivalent required.

Benefits:

• Employee Health Benefits (medical, dental, vision)
• 401(k) Retirement Plan
• Employer-paid Group Life Insurance
• Paid Time off
• Paid Holidays
• Paid Bereavement
• Gym Membership Reimbursement
• Employee Referral Bonus