Receptionist

Choice Financial Group; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k)

Life insurance

Paid time off

Paid holidays

Bereavement leave

Gym membership reimbursement

Referral bonus

Job summary

Choice Financial Group is seeking a receptionist to be the friendly first contact for clients, visitors, and staff. This role supports daily administrative tasks and helps maintain a welcoming, professional office environment.

The ideal candidate has at least two years of front-desk experience, strong Microsoft Office skills, and a customer-focused mindset. This full-time, on-site position is based in Virginia Beach, VA, and includes health benefits, a 401(k), and paid time off.

Qualifications

• Minimum of two years in receptionist or admin role
• Proficient in Microsoft Word, Excel, and Outlook
• Experience with Canva and Screen Cloud is a plus
• Basic knowledge of digital marketing
• Familiarity with office management systems and data entry
• Strong data entry and administrative skills

Responsibilities

• Greet visitors and manage front desk
• Answer calls, route, and take messages
• Maintain confidentiality
• Direct visitors to departments
• Prepare meeting rooms
• Support scheduling and ordering office supplies
• Assist Executive Assistant as needed

Skills

Customer service

Administrative support

Data entry

Organizational skills

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Canva

Screen Cloud

Office management systems

Job description

Position Description:

We seek a dependable, experienced, and customer-focused Receptionist to serve as the first point of contact for clients, visitors, and employees. This front-facing role is vital in creating a welcoming and professional environment while supporting daily administrative functions and office operations.

Primary Responsibilities & Essential Functions

• Greet and welcome all visitors, clients, and guests with a professional and friendly demeanor.
• Answer and route incoming phone calls, take accurate messages, and provide general information about the organization.
• Maintain confidentiality and handle sensitive information with discretion.
• Direct clients and visitors to the appropriate departments or individuals.
• Sort and distribute incoming mail and packages promptly.
• Maintain a clean, organized, and professional reception area.
• Create internal signage and notices as needed.
• Prepare meeting rooms for in-person meetings, staff gatherings, and celebrations.
• Assist with general administrative tasks, including scheduling appointments, booking conference rooms, and ordering office supplies.
• Support the Executive Assistant and collaborate with other team members as needed.

Qualifications & Experience

• Minimum of two (2) years of experience in a receptionist, customer service, or administrative support role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with or basic knowledge of Canva and Screen Cloud is a plus.
• Basic knowledge of digital marketing.
• Familiarity with office management systems and procedures.
• Strong data entry and administrative skills.

Key Competencies & Skills

• Excellent verbal and written communication skills.
• Outstanding organizational and time management abilities.
• Ability to multitask and prioritize responsibilities effectively.
• High attention to detail and strong problem-solving skills.
• Professional appearance and demeanor.
• Positive attitude with a strong customer service orientation.
• Ability to remain calm and resourceful under pressure.
• Strong team player with a collaborative mindset.

Education

• High School Diploma or equivalent required.

Benefits

• Employee Health Benefits (medical, dental, vision)
• 401(k) Retirement Plan
• Employer-paid Group Life Insurance
• Paid Time off
• Paid Holidays
• Paid Bereavement
• Gym Membership Reimbursement
• Employee Referral Bonus