Starting Rate: $15.00
Join Our Growing Legal Team
Salcedo & Associates, P.C. is seeking a professional,friendly, and highly organized Bilingual Receptionist to serve as thefirst point of contact for our clients and visitors. This role is essential tocreating a positive client experience while supporting the daily administrativeoperations of our offices.
The ideal candidate is comfortable working in a fast-pacedenvironment, possesses exceptional customer service skills, and is fluent inboth English and Spanish. Strong attention to detail, professionalism, and theability to multitask are key to success in this position.
Position Overview
As a Bilingual Receptionist, you will welcome clients,manage incoming communications, perform data entry, and provide administrativesupport to attorneys and staff. You will help ensure smooth day-to-day officeoperations while maintaining a professional and welcoming atmosphere forclients and visitors.
Key Responsibilities
- Greetclients, visitors, and guests in a professional and courteous manner.
- Serveas the first point of contact for prospective, new, and existing clients,delivering exceptional customer service.
- Answer,screen, and route incoming phone calls promptly and professionally.
- Respondto client inquiries in person, by phone, and via email.
- Conductintake calls to gather case information and assess potential clientmatters.
- Directvisitors and client communications to the appropriate attorney or staffmember.
- Assistthe billing and accounting department with client calls regarding accountbalances, billing questions, payment arrangements, and related accountmatters.
- Maintainclear and effective communication between clients and firm personnel whilepreserving confidentiality.
- Enterand maintain accurate client and case information in the firm's casemanagement and administrative systems.
- Scheduleconsultations, meetings, appointments, and conference room reservations;coordinate attorney and staff calendars as needed.
- File,organize, scan, copy, print, and maintain physical and electronicdocuments.
- Assistwith incoming and outgoing mail, deliveries, and correspondence.
- Maintainreception and waiting areas to ensure a clean, organized, and professionalappearance.
- Monitoroffice supplies and notify management when replenishment is needed.
- Performgeneral administrative and clerical duties in support of firm operations.
- Completeadditional tasks and projects as assigned.
Qualifications
- Fluentin Spanish and English, including speaking, reading, and writing required
- Previousexperience as a receptionist, administrative assistant, front officerepresentative, or similar role preferred.
- Proficiencywith Microsoft 365, including Outlook, Word, Excel, and Teams preferred
- Experienceoperating standard office equipment, including printers, scanners,copiers, and fax machines preferred
- Strongwritten and verbal communication skills required
- Excellentorganizational, multitasking, and time-management abilities required
- Abilityto maintain professionalism in a busy and fast-paced environment required
- Strongattention to detail and problem-solving skills required
- Customerservice-oriented mindset with a positive attitude required
- Abilityto handle confidential information with discretion required
- Highschool diploma or equivalent required; additional administrative oroffice management training is a plus.
What We Offer
- Paidtime off and firm holidays
- Supportiveand collaborative team environment
- Opportunityfor growth within a growing law firm