Front Office & Guest Experience Specialist (Bilingual)

Sepulveda Sanchez Law, PC; Los Angeles (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health & Dental Benefits

Paid time off

Professional development opportunities

Job summary

A law firm in Los Angeles seeks an experienced Receptionist to manage front office operations. Responsibilities include greeting clients, answering calls, and administrative support. The ideal candidate is bilingual in Spanish/English, has solid organizational skills, and a customer service mindset. This position offers benefits like a 401(k) and health & dental coverage.

Qualifications

• Proven work experience as a Receptionist or similar role.
• Solid written and verbal communication skills (bilingual - Spanish/English).
• Resourceful and proactive when issues arise.

Responsibilities

• Own the presentation & performance of the Office.
• Greet and welcome guests as they arrive.
• Answer, screen, and forward incoming phone calls.

Skills

Receptionist experience

Bilingual (Spanish/English)

Customer service mindset

Organizational skills

Multitasking and time-management

Tools

Microsoft Office Suite

Case Peer

Lead Docket

Dropbox

Job description

*****Please Apply to this job by emailing a Cover letter & Resume to [e-mail]*****

In the Cover letter, please describe why you are the right person for the job & why Sepulveda Sanchez appeals to you, also include what days/times you are available and what contact tel # to connect with you.

___________________

• Own the presentation & performance of the Office / Administration

• Greet and welcome guests as soon as they arrive at the office.

• Answer, screen, and forward incoming phone calls.
• Provide accurate information in-person and via phone/email.
• Receive, sort, scan and distribute daily mail/deliveries/documents.
• Order office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Organize and set up conference room for meetings.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing,
• Assist as needed

Job requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite, Case Peer, Lead Docket and Dropbox.
• Hands-on experience with office equipment.
• Professional attitude and appearance
• Solid written and verbal communication skills (bilingual - Spanish/English)
• Resourceful and proactive when issues arise.
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service mindset

Benefits

• 401(k)
• Health & Dental Benefits
• Paid time off
• Professional development opportunities