Receptionist

Doherty Automotive; Lakeland (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plans

Paid Holidays

Paid Time Off

Short and Long-Term Disability

Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Employee Discounts on Parts andService

Referral Bonus Program

Job summary

Doherty Automotive in Lakeland, FL is seeking an Automotive Receptionist to greet guests, answer calls, and route inquiries with a friendly, professional demeanor. You will be the first point of contact, providing information and assisting other departments as needed.

This role emphasizes outstanding customer service, punctuality and teamwork in a fast-paced dealership environment. Competitive pay and comprehensive benefits are offered, including health, dental, vision, and paid time off.

Qualifications

• Excellent communication and customer service skills.
• Outgoing and positive demeanor.
• Team player and ability to collaborate with others effectively.
• Professional, well-groomed personal appearance.
• Punctual nature and ability to handle schedule flexibility.
• Clean driving record and valid driver’s license.

Responsibilities

• Answer multi-line telephone system; determine caller’s needs and route to the appropriate department.
• Greet guests in a friendly and professional manner.
• Provide an excellent customer service experience.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
• Comply with all company policies, procedures and safety standards.
• Other duties as assigned.

Skills

Communication

Customer service

Outgoing demeanor

Teamwork

Professional appearance

Punctuality

Driver's license

Job description

Automotive Receptionist

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry.

Job Summary

TheReceptionistis the first contact to greet guests by phone and in person. The Receptionist will primarily answer calls and greet guests in a timely, pleasantand professional manner and provide information and assistance to other departments as needed.

Responsibilities

• Answer multi-line telephone system; determine caller’s needs and route to the appropriate department.
• Greet guests in a friendly and professional manner.
• Provide an excellent customer service experience.
• Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the salesperson.
• Comply with all company policies, procedures and safety standards.
• Other duties as assigned.

Qualifications

• Excellent communication and customer service skills.
• Outgoing and positive demeanor.
• Team player and ability to collaborate with others effectively.
• Professional, well-groomed personal appearance.
• Punctual nature and ability to handle schedule flexibility.
• Clean driving record and valid driver’s license.

We offer best in class industry benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Vehicle Purchase Discounts
• Employee Discounts on Parts and Service Repairs
• Aggressive Employee Referral Program with Bonus Opportunities

You must be at least 18 years of age to apply.

We are an equal opportunity employer.

We are a drug-free workplace.