Receptionist

Eden Senior Care; Joliet (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Vista Senior Living Management is seeking a Receptionist for Eden Vista Rock Run. The role involves greeting visitors, handling phones, and performing basic admin tasks.

Pay is $17/hour with every other weekend schedule (9:00 AM–5:30 PM) and occasional weekday coverage as needed to support full-time staff. The receptionist serves as first point of contact, delivers friendly customer service, and helps with duties such as scanning documents, resident trust, AP, and scheduling care conferences.

Qualifications

• Excellent customer service
• Strong organizational skills
• First point of contact for visitors and guests

Responsibilities

• Serve as first point of contact for visitors and guests to the facility.
• Assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.
• Operate multiline telephone and paging systems efficiently and professionally.
• Answer incoming calls, determine the nature of the call, and route the call to the appropriate party.
• Maintain confidentiality and handle sensitive information appropriately.
• Maintain resident trust fund accounts.

Skills

Customer service

Organizational skills

Communication

Scheduling

Job description

Vista Senior Living Management is the dedicated senior living division of our organization, focused exclusively on the operation and growth of senior living communities. With more than 30 communities across multiple states, we specialize in Assisted Living, Memory Care, and Independent Living. Our mission is to provide outstanding care rooted in compassion, humility, accountability, and a genuine commitment to the well-being of our residents. We strive to create communities where residents receive personalized support, families have confidence in their care, and team members are empowered to succeed.

Eden Vista Rock Run is a proud member of the Vista Senior Living Management network, where compassionate care meets exceptional living. With 30 communities spanning across multiple states, Vista Senior Living specializes in Assisted Living and Memory Care services. Our dedicated team ensures a nurturing environment where seniors thrive and find joy in every moment.

Position: Receptionist

• Pay: $17/hour
• Schedule: Every other weekend, 9:00 AM–5:30 PM
• Additional: Occasional weekday coverage may be needed to fill in for full-time staff.

Job Responsibilities:

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

If you think you'd make a great fit, we'd love to hear from you!

Essential functions of the position include, but are not limited to:

• Assures that all staff are scheduled at all times to meet the resident's needs as well as federal, state, and local regulations.
• Assures monthly and daily staffing records are completed on time.
• Secures coverage for vacancy shifts, open positions, vacations, and staff call-offs.
• Operates multiline telephone and paging systems efficiently and professionally.
• Answers incoming calls, determines the nature of the call, and routes the call to the appropriate party.
• Handles sensitive information regarding residents' and other facility matters with professionalism and confidentiality.
• Maintains resident trust fund accounts.