Receptionist

Acteon-Group; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Acteon-Group in Houston is seeking a professional Receptionist to be the first point of contact for visitors, clients, candidates, vendors, and staff. You will oversee the front desk and support multiple business lines in the Houston office, delivering a welcoming and professional experience.

You will greet guests, manage sign-in and visitor badges, answer and direct calls, coordinate meeting rooms, receive mail and deliveries, and keep the reception area orderly and inviting.

Qualifications

• Previous receptionist or front desk experience preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel, Teams).
• Strong verbal and written communication skills.
• Professional and courteous demeanor with excellent customer service.

Responsibilities

• Serve as the first point of contact for visitors, clients, vendors, and employees, providing a professional and welcoming experience.
• Greet and assist visitors, notify appropriate employees of guest arrivals, and provide general office information as needed.
• Maintain visitor sign-in procedures and issue visitor badges when required.
• Answer, screen, and direct incoming phone calls and route general emails or inquiries to the appropriate person or department.
• Receive and sort incoming mail, packages, and courier deliveries at reception for distribution or pickup.
• Coordinate outgoing shipments, including preparing shipping labels, arranging courier pickups, and tracking packages when necessary.
• Maintain a clean, organized, and professional reception and lobby area.
• Ensure front desk coverage during normal business hours and communicate planned absences or coverage needs as appropriate.

Skills

Front Desk Operations

Customer Service

Communication

Multitasking

Tools

Microsoft Office

Outlook

Word

Excel

Teams

Job description

2H, Acteon’s Engineering consultancy, turns offshore engineering challenges into your competitive advantage. Combining unrivalled domain knowledge with leading-edge technology, our agile consultancy enhances project-critical decisions, optimises economic viability and minimises risk throughout the energy project lifecycle. With proactive digital monitoring and industry expertise, we help you stay ahead, driving efficiencies and ensuring rigour from design to decommissioning.

We are hiring for a Receptionist in Houston. The Receptionist serves as the first point of contact for visitors, clients, candidates, vendors, and employees, providing a professional and welcoming experience while supporting all business lines operating within the Houston office. Responsibilities include managing the front desk, answering and directing phone calls, coordinating visitors and client-facing meeting rooms, receiving and sorting mail and deliveries, and maintaining the reception and client-facing areas. The role requires a professional, organized, service-oriented individual who can manage multiple priorities, communicate effectively, and respond proactively to day-to-day office needs.

Duties

• Serve as the first point of contact for clients, candidates, vendors, visitors, and employees, providing a professional and welcoming experience
• Greet and assist visitors, notify appropriate employees of guest arrivals, and provide general office information as needed
• Maintain visitor sign-in procedures and issue visitor badges when required
• Answer, screen, and direct incoming phone calls and route general emails or inquiries to the appropriate person or department
• Receive and sort incoming mail, packages, and courier deliveries at reception for distribution or pickup
• Coordinate outgoing shipments, including preparing shipping labels, arranging courier pickups, and tracking packages when necessary
• Maintain a clean, organized, and professional reception and lobby area
• Ensure front desk coverage during normal business hours and communicate planned absences or coverage needs as appropriate

Front Desk Operations & Guest Support

• Serve as the first point of contact for clients, candidates, vendors, visitors, and employees, providing a professional and welcoming experience
• Greet and assist visitors, notify appropriate employees of guest arrivals, and provide general office information as needed
• Maintain visitor sign-in procedures and issue visitor badges when required
• Answer, screen, and direct incoming phone calls and route general emails or inquiries to the appropriate person or department
• Receive and sort incoming mail, packages, and courier deliveries at reception for distribution or pickup
• Coordinate outgoing shipments, including preparing shipping labels, arranging courier pickups, and tracking packages when necessary
• Maintain a clean, organized, and professional reception and lobby area
• Ensure front desk coverage during normal business hours and communicate planned absences or coverage needs as appropriate

Meeting & Conference Room Logistics

• Manage reservations for client-facing conference and meeting rooms and assist with resolving scheduling conflicts
• Conduct routine checks of client-facing conference and meeting rooms to ensure they are clean, organized, and ready for use
• Ensure whiteboards are cleaned, clocks display the correct time, furniture is arranged appropriately, and cords/cables are organized safely
• Verify that lobby TVs, conference phones, cameras, speakers, and other audiovisual equipment are functioning properly
• Submit and follow up on IT support tickets related to meeting room technology or equipment issues
• Restock client-facing meeting rooms with necessary supplies as needed

Meeting Coordination

• Support internal and external meetings held in the Houston office
• Coordinate meeting logistics, including catering, refreshments, visitor access, room setup, and special requests
• Communicate with meeting organizers to ensure meeting requirements are understood and completed prior to the meeting
• Assist with post-meeting cleanup and return rooms to a professional, ready-to-use condition

Office Support & Administrative Assistance

• Report office maintenance, janitorial, safety, or facility-related concerns to the appropriate contact
• Assist with routine office organization and administrative tasks as assigned
• Provide general administrative support to the administrative team as needed

General Responsibilities

• Build effective working relationships with employees, clients, vendors, visitors, and external service providers
• Support the continuous improvement of reception, administrative, and office support processes
• Work collaboratively with the administrative team, Office Support Assistant, and other departments as needed

Required

• Previous receptionist, front desk, administrative, customer service, or office support experience, preferred
• Proficient in Microsoft Office, including Outlook, Word, Excel, and Teams
• Strong verbal and written communication skills
• Professional and courteous demeanor, with excellent customer service skills
• Strong organizational skills and attention to detail
• Ability to prioritize tasks, manage multiple responsibilities, and work independently
• Comfortable interacting with employees, visitors, clients, vendors, and candidates in a professional office environment
• Ability to maintain confidentiality and handle sensitive information appropriately
• Experience coordinating meeting rooms, visitors, mail, and deliveries, preferred
• Experience using office equipment such as multi-function printers, scanners, postage/shipping systems, and conference room technology, preferred
• Experience working in a professional services, engineering, energy, or corporate office environment, preferred