Receptionist

Apploi; Holyoke (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid Time Off

401(k)

Job summary

MissionCare at Holyoke is seeking a full-time Receptionist to greet visitors, answer phones, and support light clerical tasks in a busy healthcare setting.

The role requires strong English communication, the ability to multitask, and familiarity with Word, Outlook and Excel. The position runs Monday through Friday, 3:00 pm to 11:30 pm, with on-site duties and a collaborative team environment.

Qualifications

• 1+ year of administrative or reception/clerical experience.
• Proficiency in English ( speaking, reading, writing ).
• Experience with Word, Outlook and Excel preferred.
• Ability to manage multiple tasks in a multicultural environment.
• Ability to interact professionally with ill, disabled, elderly, and distressed individuals.

Responsibilities

• Greet visitors and direct them appropriately.
• Answer and screen telephone calls.
• Maintain sign-in/sign-out logs for visitors and residents.
• Notify supervisor when stepping away from the work area.
• Report any suspected incidents of fraud or resident abuse to Administrator.
• Assist with light clerical tasks as needed.

Skills

Administrative experience

Reception experience

Clerical experience

MS Word

Outlook

Excel

English proficiency

Multitasking

Patient/customer interaction

Tools

MS Word

Outlook

Excel

Job description

MissionCare at Holyoke is seeking a full- time Receptionist for Monday-Friday 3p-11:30p.

Summary:

The primary role of the Receptionist position is to greet people, answer telephones, and assist with light clerical duties.

Responsibilities:

• Maintain sign in/ sign out log. Make sure all visitors and residents sign in and out.
• Resident gatekeeper, ensuring residents without privileges do not leave the facility.
• Notifies supervisor when stepping away from the work area.
• Report known or suspected incidents of fraud or resident abuse to the Administrator.
• Answers telephones.
• Greets visitors and directs them to different places.

Qualifications:

• Must have, as a minimum, one (1) year of administrative assistant, reception, or clerical experience.
• Must have working knowledge (experience preferred) with various software programs such as WORD, OUTLOOK and EXCEL.
• Proficiency in English, including speaking, reading, and writing, required.
• Must be able to manage multiple tasks and work with all disciplines in a challenging multi-cultural environment.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility.

Compensation & Benefits:

• Benefits program, includes health, dental, and vision insurance
• Paid Time Off, including vacation, personal, and sick time
• 401(k) Retirement program
• Collaborative work environment

The compensation range identified herein reflects a reasonable, good faith expectation of the hiring range for this position at the time of posting, in accordance with applicable state law. Actual pay for this position may vary based on the candidate’s specific qualifications, education, licensure, experience, and regular hours.

INDLP