Receptionist

Abilis-Inc; Greenwich (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401k profit share

Tuition assistance program

Awards and recognition

Job summary

Abilis, a non-profit serving individuals with developmental disabilities in Connecticut, seeks an experienced Receptionist/Administrative Assistant. The role is the first point of contact, providing professional reception, administrative and operational support while maintaining strict confidentiality per organizational policy.

You will manage communications, mail, visitor sign-in, and basic financial processing, while assisting staff and individuals served with clerical tasks in a fast-paced

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Minimum one year of administrative support or receptionist experience.
• Strong verbal and written communication and ability to maintain confidentiality.
• Proficiency in Microsoft Office and standard office equipment; strong organizational and multitasking abilities.
• Ability to manage time effectively in a fast-paced environment.

Responsibilities

• Answer and direct incoming telephone calls; take accurate messages.
• Greet visitors, manage sign-in, issue visitor passes, and maintain professional reception.
• Monitor security cameras and report unusual activity to leadership.
• Receive, open, stamp, and distribute mail; manage mail pouches and end-of-day dispatch.
• Process cash and check payments, issue receipts, and maintain documentation.
• Support copying, scanning, filing, and conference room reservations.
• Collect and log timesheets; order and maintain office supplies.
• Maintain neat reception and copier area.
• Mentor people served with clerical tasks while maintaining confidentiality.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Confidentiality

Education

High School Diploma

Associate’s Degree preferred

Tools

Microsoft Office

Job description

We are looking for an experienced and motivated Receptionist/Administrative Assistant to join our growing team at Abilis!About Us: Abilis’ mission is to empower individuals with developmental disabilities and their families through comprehensive services, support, and advocacy. We are dedicated to helping people build able, independent lives while honoring dignity and individual strengths. Our work strengthens families and fosters inclusive, supportive communities.Job Summary: The Receptionist/Administrative Assistant serves as the first point of contact for Abilis, providing professional reception, administrative, and operational support. Responsibilities include managing communications, coordinating mail and deliveries, supporting building security procedures, and maintaining vehicle and office systems. The role also processes payments in accordance with accounting procedures and ensures accurate documentation and recordkeeping. Additionally, the position supports individuals served by assisting with clerical skill development while maintaining strict confidentiality and compliance with organizational policies.Responsibilities:Answer and direct incoming telephone calls; take accurate messages as needed.Respond to inquiries (phone, email, in person) from individuals, families, staff, volunteers, vendors, and the public within one business day.Greet visitors, manage sign-in procedures, issue and collect visitor passes, and ensure a professional reception experience.Monitor security cameras and notify the Director of Operations or Chief Operating Officer of unusual activity; prohibit solicitors.Receive, open, date stamp, and distribute all internal and external mail, including medical reports and faxes, to appropriate personnel promptly.Manage daily mail pouches (house and medical), ensuring proper distribution and end-of-day dispatch with vehicles.Process outgoing mail, coordinate courier/overnight packages, send and distribute faxes, and maintain adequate mailing supplies.Maintain control and tracking of vehicle keys and logs; report maintenance or other vehicle issues to the Director of Operations.Receive and process all cash and check payments according to accounting procedures, including recording, issuing receipts, and maintaining documentation.Support administrative operations with copying, scanning, document preparation, filing, and conference room reservations.Collect and log timesheets each pay period; order and maintain office supplies for reception and copier areas.Maintain a neat, organized reception and copier area.Assist and mentor people served in clerical tasks during program hours and maintain strict confidentiality in compliance with organizational, state, and federal requirements.High school diploma or equivalent required; Associate’s degree preferredMinimum one year of administrative support or receptionist experienceStrong verbal and written communication skills with the ability to interact professionally and maintain confidentialityProficiency in Microsoft Office and standard office equipment; strong organizational and multitasking abilitiesAbility to manage time effectively, prioritize tasks, and exercise sound judgment in a fast-paced environmentBenefits:Full time employees will receive: Health, dental, and vision insurance, paid time off, free life insurance, 401k profit share, tuition assistance program, awards and recognition including team of the season, on the spot awards, and anniversary gifts.