Receptionist

Kadima Healthcare; Greenville (PA); On-site; USD 30,000 - 36,000; Full time

Job summary

Kadima Healthcare in Greenville is seeking a caring receptionist to join our growing nursing staff. The primary role is switchboard and greeting residents, families, visitors, and staff, while ensuring lobby safety and smooth office operations.

This position interfaces with many areas of the organization and includes responsibilities such as maintaining a clean reception area, handling visitor logs, assisting with meals and payments, and coordinating with the Business Office.

Qualifications

• Must have a High school Diploma or Equivalent.
• Previous receptionist experience desirable.
• Experience in a long-term care setting preferred.

Responsibilities

• Ensure lobby and reception areas are clean, safe, and orderly.
• Greet residents, families, visitors, volunteers and staff at the front desk.
• Direct visitors and maintain the Visitor Log as required.
• Monitor lobby activity and ensure resident safety near the entrance.
• Direct and coordinate with the Business Office for payments and related tasks.
• Take meal orders for families/visitors and relay to Food Service.
• Assist with scheduling agency staff as needed.
• Produce reports or lists as directed by the Business Office Director.
• Notify HR of terminations or no-call/no-shows to ensure timely coverage.
• Coordinate with departments to ensure efficient front office operations.

Skills

Receptionist duties

Education

High school Diploma or Equivalent

Job description

The Kadima at Greenville is seeking to add a caring and compassionate receptionist to be part of our team and join a growing and dynamic nursing staff!

Our mission at The Grove at Greenville is to offer quality care to our residents, and to provide for them a loving and compassionate environment, attending carefully to their physical, spiritual, and emotional needs. The primary purpose of this role is to assume switchboard/phone system responsibilities, greet residents, families, visitors, volunteers, auxiliary and staff. Monitors lobby entrance and completes general office responsibilities while ensuring a safe environment.

This is a position that provides an opportunity to interface with many areas of the organization.

Job Responsibilities

• Ensure that the facility and department are maintained in a clean and safe manner and that necessary equipment and supplies are maintained and operable to perform required duties and services
• Directs fire department to location or problem area
• Maintains clean work area by keeping reception area neat and orderly
• Acknowledges visitors who enter and exit the facility
• Ask visitors to sign facility Visitor Log
• Directs visitors, etc. to area in facility
• Monitors residents who are outside front entrance of facility
• Assures wandering residents do not leave facility unattended
• Assures lobby area is near and orderly, presentable at all times
• Takes resident payments and forwards to Business Office
• Takes meal orders for families and visitors, and notifies Food Service Department. Delivers meal money to Business Office Director on a timely basis.
• Contact copier company when front office copier is in need of repair.
• Responsible for evening/weekend receptionist work agenda
• Produces reports, letters or list at the directions of the Business Office Director
• Notify HR of terminations or no-call, no shows as these occur to facilitate timely replacement
• Contact and schedule agency staff as last resort to meet staffing needs
• Monitor agency use to ensure department expenditures for agency

Education and Qualifications

• Must have a High school Diploma or Equivalent.
• Previous receptionist experience is desirable.
• Experience in a long-term care setting preferred.

EOE

“We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”