Receptionist

Johnson Controls; Gilbert (AL); On-site; USD 28,000 - 40,000; Full time

Job summary

Johnson Controls is seeking a proactive receptionist for our Gilbert, AL location. You will welcome visitors, answer calls, schedule appointments, and provide essential administrative support to ensure smooth daily operations.

The role requires bilingual English and Spanish, strong communication, excellent organization, and familiarity with Microsoft Office and Teams. Prior front-desk or customer service experience is preferred.

Qualifications

• 2 year degree or equivalent combination of education and experience; education or certification in office administration is a plus.

Responsibilities

• Greet Visitors in a friendly and professional manner and direct them to the appropriate person or department.
• Answer incoming phone calls promptly and route them to the appropriate individuals or departments; take messages.
• Schedule appointments and meetings for employees and clients; coordinate meeting room bookings.
• Provide administrative support including data entry, photocopying, mail distribution, and maintaining office supplies.
• Provide excellent customer service to visitors and callers and direct inquiries to the right resources.
• Monitor and control access to the premises, issue visitor badges, verify identification when necessary, and notify appropriate personnel of security or safety issues.

Skills

Bilingual EN/ES

Microsoft Office / Teams

Interpersonal & communication

Organizational & multitasking

Attention to detail

Office equipment knowledge

Education

2 year degree

Tools

Microsoft Office Suite

Teams

Job description

Responsibilities:

• Greet Visitors:Welcome and greet visitors in a friendly and professional manner.Direct visitors to the appropriate person or department.Maintain a clean and organized reception area.

• Answer and Route Calls:Answer incoming phone calls promptly and professionally.Route calls to the appropriate individuals or departments.Take messages and convey them accurately.

• Appointment Scheduling: Schedule appointments and meetings for employees and clients. Coordinate meeting room bookings.

• Administrative Support: Assist with various administrative tasks such as data entry and photocopying. Manage and distribute incoming and outgoing mail. Maintain office supplies and reorder when necessary.

• Customer Service: Provide excellent customer service to all visitors and callers. Address inquiries and direct them to the appropriate resources.

• Security: Monitor and control access to the premises by issuing visitor badges and verifying identification when necessary. Notify appropriate personnel of security or safety issues.

Qualifications:

• 2 year degree or equivalent combination of education and experience; education or certification in office administration is a plus.
• Proven experience as a receptionist or in a similar customer service role.
• Bilingual in English and Spanish.
• Strong interpersonal and communication skills, both verbal and written.
• Familiarity with Microsoft Office Suite, Teams.
• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and attention to detail.
• Knowledge of office equipment operation.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.