Receptionist

jci; Gilbert (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

Johnson Controls International plc. is seeking a receptionist to warmly greet visitors and route calls in a professional manner, ensuring smooth operations. The role requires coordinating appointments, handling mail, and providing administrative support as needed.

Bilingual in English and Spanish, with strong communication and organizational skills, is essential. The candidate will maintain security protocols and assist with office tasks to support a busy front desk environment.

Qualifications

• 2 year degree or equivalent combination of education and experience; education or certification in office administration is a plus.
• Proven experience as a receptionist or in a similar customer service role.
• Bilingual in English and Spanish.
• Strong interpersonal and communication skills, both verbal and written.
• Familiarity with Microsoft Office Suite, Teams.
• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and attention to detail.
• Knowledge of office equipment operation.

Responsibilities

• Greet Visitors: Welcome and greet visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Maintain a clean and organized reception area.
• Answer and Route Calls: Answer incoming phone calls promptly and professionally. Route calls to the appropriate individuals or departments. Take messages and convey them accurately.
• Appointment Scheduling: Schedule appointments and meetings for employees and clients. Coordinate meeting room bookings.
• Administrative Support: Assist with various administrative tasks such as data entry and photocopying. Manage and distribute incoming and outgoing mail. Maintain office supplies and reorder when necessary.
• Customer Service: Provide excellent customer service to all visitors and callers. Address inquiries and direct them to the appropriate resources.
• Security: Monitor and control access to the premises by issuing visitor badges and verifying identification when necessary. Notify appropriate personnel of security or safety issues.

Skills

Bilingual English & Spanish

Interpersonal communication

Customer service

Education

2 year degree or equivalent

Tools

Microsoft Office Suite

Microsoft Teams

Job description

Responsibilities:

• Greet Visitors:Welcome and greet visitors in a friendly and professional manner.Direct visitors to the appropriate person or department.Maintain a clean and organized reception area.

• Answer and Route Calls:Answer incoming phone calls promptly and professionally.Route calls to the appropriate individuals or departments.Take messages and convey them accurately.

• Appointment Scheduling: Schedule appointments and meetings for employees and clients. Coordinate meeting room bookings.

• Administrative Support: Assist with various administrative tasks such as data entry and photocopying. Manage and distribute incoming and outgoing mail. Maintain office supplies and reorder when necessary.

• Customer Service: Provide excellent customer service to all visitors and callers. Address inquiries and direct them to the appropriate resources.

• Security: Monitor and control access to the premises by issuing visitor badges and verifying identification when necessary. Notify appropriate personnel of security or safety issues.

Qualifications:

• 2 year degree or equivalent combination of education and experience; education or certification in office administration is a plus.
• Proven experience as a receptionist or in a similar customer service role.
• Bilingual in English and Spanish.
• Strong interpersonal and communication skills, both verbal and written.
• Familiarity with Microsoft Office Suite, Teams.
• Excellent organizational and multitasking abilities.
• Strong problem-solving skills and attention to detail.
• Knowledge of office equipment operation.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.