Receptionist

Bryant & Stratton College Careers; Getzville (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Company-paid college tuition

Job summary

Bryant & Stratton College is seeking a friendly receptionist to manage front-desk inquiries and direct calls to the appropriate department. You will greet campus visitors, take messages, and maintain CRM records for appointments and interviews.

The role includes supporting the Admissions team and performing general duties as directed by the Directors of Admissions. Eligible for overtime and comprehensive benefits.

Qualifications

• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Ability to multi-task in a fast-paced environment.
• Previous receptionist experience is a plus.

Responsibilities

• Lead customer service activities at first point of contact.
• Answer incoming calls and route inquiries to the right department.
• Greet campus visitors and take accurate messages.
• Input and update leads and appointments in the CRM.
• Process correspondence for Admissions as needed.
• Assist Admissions Office Assistant as required.
• Perform other duties as directed by the Directors of Admissions.

Skills

Customer service

Reception

Communication

Multi-tasking

Organizational skills

Education

Some college

Job description

Unlock your full potential in the innovative and inclusive environment at Bryant & Stratton College. We are a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community. Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more. We offer a comprehensive benefits package that includes competitive salaries, medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families.

Job Summary:

• 1. Leads the customer service activities at the point of first contact. (i.e., provide timely, courteous, and proficient service to both internal and external customers)
• 2. Answers all incoming calls and directs inquires at the reception desk in a professional manner to the appropriate associate or department.
• 3. Offers assistance and directions to all visitors at the Campus, and takes accurate messages as needed.
• 4. Inputs and updates all leads and data in the CRM system in an accurate/timely basis (i.e., appointments, phone comments, and interview comments).
• 5. Processes correspondence for Admissions department as needed.
• 6. Assists Admission Office Assistant as needed.
• 7. Performs all other assigned duties by the Directors of Admissions.

Salary:

$33,000- $36,000 ($15.86 - $17.30 per hour)

This position is eligible for overtime.

Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Qualifications

Education

Preferred

Some college

Experience

Preferred

Organizational skills. Excellent communication skills. Ability to multi-task. Previous receptionist experience a plus.

Behaviors

Required

Team Player:Works well as a member of a group

Dedicated:Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Goal Completion:Inspired to perform well by the completion of tasks

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.