Receptionist

Service Corporation International; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Service Corporation International in Fort Worth, TX is seeking a friendly front desk receptionist to greet visitors, answer calls, and support office operations.

You will manage arrival notifications, assist callers, and help maintain a welcoming environment, including basic clerical tasks and file management.

Candidates should have a high school diploma and at least six months of office experience; weekend hours may be required.

Qualifications

• Six months general office, receptionist, or administrative support experience preferred.
• MS Office proficiency is expected.

Responsibilities

• Greets guests and visitors, offering assistance when entering.
• Notifies staff when appointments arrive and escorts guests to rooms.
• Answers routine questions about services, products, and directions.
• Notifies management with customer service and security issues.
• Receives deceased belongings and follows chain of custody procedures.
• Answers and routes incoming calls to staff.
• Maintains a comfortable environment with beverages; may make coffee.
• Keeps the waiting area tidy, disposes trash, replaces tissues.
• Receives mail and packages.
• Maintains organized electronic and paper files and records.
• May perform light typing, proofreading, data entry or printing.

Skills

Telephone etiquette

Clear speaking voice

Interpersonal skills

Diplomacy

Education

High School Diploma

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

Job Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills And Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hour

Postal Code: 76112

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Fort Worth