Receptionist

Service Corporation International; Florida; Hybrid; USD 32,000 - 38,000; Full time

Job summary

Service Corporation International in Florida seeks a friendly receptionist to greet visitors at the front desk, answer and route calls, and support general office tasks. The role requires a high school diploma and at least six months of reception or admin experience, with proficiency in MS Office.

You will maintain a professional demeanor, assist with light typing and data entry, and help keep the guest area tidy and welcoming, including weekends as needed.

Qualifications

• High school diploma or equivalent required or preferred.
• Six months reception/administrative support experience preferred.
• Proficient in MS Office and basic data entry.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff of appointments and escorts guests to the appropriate room.
• Answers routine questions about services, products, and directions.
• Immediately notifies management with customer service and security issues.
• Maintains organized and current files (electronic and paper).
• Handles incoming calls and routes to appropriate staff.

Skills

MS Office Suite

Professional communication

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Telephone systems

Fax machine

Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 33010

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Hialeah

Job Profile ID: F00238

Time Type: Full time

Location Name: Caballero Rivero Hialeah