Receptionist (part-time)

Service Corporation International; Florida; Hybrid; USD 18,000 - 23,000; Part time

Job summary

Service Corporation International’s Mansion Memorial Park in Ellenton, FL is seeking a friendly part-time receptionist to greet families, manage calls, and support administrative tasks. The role requires professional communication and a calm demeanor in sensitive situations.

You will handle front-desk duties, assist with light typing, data entry, mail, and maintain orderly files while showing compassion to grieving families. High school diploma and MS Office proficiency preferred.

Qualifications

• High school diploma or equivalent required.
• Six months of general office or reception experience preferred.
• Proficient in MS Office and professional communication.

Responsibilities

• Greet guests, direct to appropriate staff, and answer routine questions.
• Answer and route incoming calls; manage mail and packages.
• Maintain waiting area and assist with light typing or data entry.

Skills

MS Office

Interpersonal skills

Professional phone etiquette

Customer service

Education

High School Diploma

Tools

Phone system

Fax machine

Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 34222

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Ellenton

Job Profile ID: F00238

Time Type: Part time

Location Name: Mansion Memorial Park