Receptionist

CareVet; Epping (NH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive base pay

Revenue share bonus program

Medical, vision, and dental insurance

401(k) with company match

Free continuing education

Mental health support

Job summary

CareVet is seeking a Veterinary Receptionist for its Cornerstone Veterinary Hospital in Epping, NH. This role is crucial for creating a welcoming environment for clients and patients while ensuring smooth operations. Applicants should possess strong communication skills and the ability to remain calm in a fast-paced setting.

Veterinary experience is a plus but not required. The ideal candidate will demonstrate a team-first mentality and a willingness to learn and grow. Competitive pay and benefits are offered.

Qualifications

• Reliable and accountable.
• Compassionate toward both people and animals.
• Team-oriented and willing to help wherever needed.
• Open to coaching and feedback.
• Professional and emotionally mature.

Responsibilities

• Greeting clients and patients with warmth.
• Answering phones and managing client communication.
• Scheduling appointments and coordinating workflow.
• Processing payments and maintaining records.
• Supporting teammates throughout the hospital.

Skills

Strong communication skills

Adaptability

Attention to detail

Problem-solving

Ability to remain calm under stress

Tools

Veterinary software

Electronic medical records systems

Job description

Veterinary Receptionist

Cornerstone Veterinary Hospital - Epping, NH

About Us

At Cornerstone Veterinary Hospital, we believe great veterinary medicine starts with great people. We are building a team culture centered around accountability, compassion, communication, and supporting one another through both the rewarding and challenging days of veterinary medicine.

We are looking for someone who is motivated, dependable, eager to learn, and invested in being part of a strong team. Veterinary experience is welcome, but not required — we can teach skills. What matters most to us is attitude, work ethic, emotional maturity, and a genuine desire to contribute to a healthy team culture.

If you are someone who wants to show up for your team and wants a workplace that shows up for you in return, we would love to meet you.

Position Summary

The Veterinary Receptionist serves as the first point of contact for our clients and patients. This role is essential in creating a welcoming, organized, and compassionate experience while helping maintain smooth daily hospital operations.

This position requires strong communication skills, adaptability, attention to detail, and the ability to remain calm and kind in a fast-paced environment.

What We’re Looking For

• Reliable and accountable
• Compassionate toward both people and animals
• Team-oriented and willing to help wherever needed
• Open to coaching, feedback, and continued learning
• Professional and emotionally mature
• Able to communicate clearly and respectfully
• Adaptable in a fast-paced environment
• Motivated to contribute positively to team culture
• Comfortable using multiple computer systems, managing digital communication, and learning veterinary software in a fast-paced environment
• Comfortable taking initiative and problem-solving
• Able to maintain composure during stressful situations

Experience in veterinary medicine is a plus, but we are happy to train the right person.

Responsibilities

• Greeting clients and patients with warmth and professionalism
• Answering phones and managing client communication
• Scheduling appointments and coordinating daily workflow
• Checking patients in and out
• Processing payments and maintaining accurate records
• Communicating clearly with doctors and support staff
• Assisting clients with questions, prescriptions, and follow-up care
• Managing electronic medical records, appointment scheduling systems, and digital client communication efficiently and accurately
• Maintaining cleanliness and organization of reception areas
• Supporting teammates and helping where needed throughout the hospital
• Helping create a positive and collaborative work environment

Our Expectations

• Accountability and follow-through
• Respectful communication
• Dependability and punctuality
• Team-first mentality
• Willingness to learn and grow
• The ability to accept feedback and apply it

We understand no one walks into veterinary medicine knowing everything. We are committed to teaching and supporting team members who are willing to put in the effort and grow alongside us.

What We Offer

• Supportive team environment
• Training and mentorship
• Opportunities for growth and development
• Meaningful work helping pets and their families
• A workplace focused on collaboration, communication, and mutual support

Benefits

• Competitive base pay based upon experience
• Revenue share bonus program
• Best-in-class medical, vision, and dental insurance
• 401(k) with company match
• Short-term and long-term disability insurance
• Free continuing education through our own learning institute
• Mental health support through Employee Assistance Program (EAP), plus Team Member Care Program with access to our licensed social worker on staff

To Apply

We encourage applicants from all backgrounds and experience levels who align with our values and culture. If you are dependable, motivated, and looking for a team that values both personal growth and teamwork, we would love to hear from you.