Receptionist

Catholic Charities New Hampshire; Dover (NH); On-site; USD 21,000 - 28,000; Full time

Job summary

St. Ann Rehabilitation and Nursing Center in Dover, NH, seeks a friendly Receptionist to serve as the first point of contact for residents, families, visitors and staff. You will manage calls, maintain directories, and provide information with warmth and professionalism.

Day shifts from 8:30 AM to 5:00 PM, with weekday coverage as needed and every other weekend. Competitive pay based on experience and a supportive team environment are offered.

Qualifications

• High School Diploma or GED required; higher degrees preferred.
• Previous customer service experience preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong organizational and communication skills.

Responsibilities

• Greet and assist visitors, residents, families, and staff with warmth and professionalism.
• Answer and direct calls through a multi-line phone system.
• Maintain resident directories and related records.
• Provide information and directions to visitors.
• Sort and distribute incoming mail.
• Assist with office tasks and clerical duties as assigned.

Skills

Receptionist

Customer service

Multitasking

Communication

Education

High School Diploma or GED

Associate's degree

Bachelor's degree

Tools

Microsoft Office

Job description

St. Ann Rehabilitation and Nursing Center | Dover, NH

Join our dedicated team and help support the medical, social, and spiritual needs of those we serve. St. Ann Rehabilitation and Nursing Center is a 54-bed skilled nursing facility offering both short-term rehabilitation and long-term care in a warm, compassionate environment. As part of Catholic Charities New Hampshire's continuum of care, we are committed to providing exceptional care to our residents and meaningful opportunities for our staff.

We are seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for residents, families, visitors, and staff.

Schedule;

• Day shifts: 8:30 AM to 5:00 PM
• Weekday coverage shifts as needed
• Every other weekend (Saturday and Sunday)

What We Offer;

• Competitive pay based on experience
• Supportive and team-oriented work environment

Opportunity to make a positive impact in the lives of our residents

Key Responsibilities;

• Greet and assist visitors, residents, families, vendors, and guests with warmth and professionalism
• Answer and direct calls through a multi-line phone system
• Maintain resident directories and related records
• Assist with locating staff through the facility paging system
• Provide information and directions to visitors and guests
• Sort and distribute incoming mail
• Manage Resident Trust Account transactions and daily deposits
• Maintain cash boxes for gift shop sales, meal tickets, and other transactions
• Order and replenish office supplies as needed
• Operate office equipment safely and report any malfunctions
• Provide administrative support to the leadership team and perform additional duties as assigned

Qualifications;

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• Previous customer service experience preferred
• Proficiency with Microsoft Office (Word, Excel, and Outlook)
• Strong organizational skills and attention to detail
• Ability to multitask and work effectively in a fast-paced environment
• Excellent communication and customer service skills

St. Ann Rehabilitation and Nursing Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, familial status, or any other protected status.

Travel Required

No .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.