Receptionist

westdelrayhc; Delray Beach (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Generous PTO

401(k) retirement plan

Employee recognition program

Team-oriented work environment

Company perks and employee discounts

Job summary

West Delray Nursing and Rehabilitation Center in Delray Beach, FL is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. This role provides essential administrative support, greets guests, handles calls, and assists with clerical tasks in a busy healthcare environment.

The ideal candidate has a high school diploma, proficiency with Microsoft Office and email, and strong communication and organizational skills.

Qualifications

• Requires a high school diploma or equivalent.
• Proficient in Microsoft Office and email.
• Must read, write, speak, and understand English.
• Strong telephone etiquette and organizational skills.
• Ability to handle multiple tasks with accuracy.

Responsibilities

• Greet visitors and direct them to the appropriate office, department, or resident room.
• Ensure visitors follow sign-in and sign-out procedures.
• Answer multiple incoming calls promptly, determine the nature of each call, and direct callers appropriately.
• Operate the telephone and paging systems, transfer calls, and assist with voicemail administration.
• Assist payroll with administrative functions as assigned.
• Perform clerical duties, including data entry, filing, and preparing documents using Microsoft Word.
• Prepare and process correspondence for the Administrator, Business Office Manager, and other administrative team members.
• Communicate tactfully and professionally with residents, families, visitors, staff, and the public.
• Maintain confidentiality of resident, employee, and facility information.

Skills

MS Office

English proficiency

Telephone etiquette

Communication skills

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Email (Outlook)

Job description

Receptionist

Facility: West Delray Nursing and Rehabilitation Center
Location: Delray Beach, Florida
Position Type: Full-Time
Schedule: Day Shift
Pay Rate: $15 per hour

West Delray Nursing and Rehabilitation Center is seeking a friendly, organized, and dependable Receptionist to join our team. As the first point of contact, you will help create a welcoming environment for residents, families, and visitors while providing administrative support.

Key Responsibilities

• Greet visitors and direct them to the appropriate office, department, or resident room.

• Ensure visitors follow sign-in and sign-out procedures.

• Answer multiple incoming calls promptly, determine the nature of each call, and direct callers appropriately.

• Operate the telephone and paging systems, transfer calls, and assist with voicemail administration.

• Assist payroll with administrative functions as assigned.

• Perform clerical duties, including data entry, filing, and preparing documents using Microsoft Word.

• Prepare and process correspondence for the Administrator, Business Office Manager, and other administrative team members.

• Communicate tactfully and professionally with residents, families, visitors, staff, and the public.

• Maintain confidentiality of resident, employee, and facility information.

Qualifications

• High school diploma or equivalent.

• Proficiency in Microsoft Office and email.

• Ability to read, write, speak, and understand English.

• Ability to follow written and verbal instructions.

• Strong telephone etiquette, communication, and organizational skills.

• Friendly, courteous demeanor and the ability to work cooperatively with others.

• Ability to manage multiple tasks while maintaining accuracy and professionalism.

Benefits & Perks

• Comprehensive medical and dental coverage

• Generous paid time off (PTO)

• 401(k) retirement plan

• Employee recognition program

• Supportive, team-oriented work environment

• Company perks and employee discounts

Background screening information:
Florida Clearinghouse