Front Desk Receptionist – Caring Healthcare Admin

westdelrayhc; Delray Beach (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Generous PTO

401(k) retirement plan

Employee recognition program

Team-oriented work environment

Company perks and employee discounts

Job summary

West Delray Nursing and Rehabilitation Center in Delray Beach, FL is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. This role provides essential administrative support, greets guests, handles calls, and assists with clerical tasks in a busy healthcare environment.

The ideal candidate has a high school diploma, proficiency with Microsoft Office and email, and strong communication and organizational skills.

Qualifications

• Requires a high school diploma or equivalent.
• Proficient in Microsoft Office and email.
• Must read, write, speak, and understand English.
• Strong telephone etiquette and organizational skills.
• Ability to handle multiple tasks with accuracy.

Responsibilities

• Greet visitors and direct them to the appropriate office, department, or resident room.
• Ensure visitors follow sign-in and sign-out procedures.
• Answer multiple incoming calls promptly, determine the nature of each call, and direct callers appropriately.
• Operate the telephone and paging systems, transfer calls, and assist with voicemail administration.
• Assist payroll with administrative functions as assigned.
• Perform clerical duties, including data entry, filing, and preparing documents using Microsoft Word.
• Prepare and process correspondence for the Administrator, Business Office Manager, and other administrative team members.
• Communicate tactfully and professionally with residents, families, visitors, staff, and the public.
• Maintain confidentiality of resident, employee, and facility information.

Skills

MS Office

English proficiency

Telephone etiquette

Communication skills

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Word

Email (Outlook)

Job description

West Delray Nursing and Rehabilitation Center in Delray Beach, FL is seeking a friendly Receptionist to be the first point of contact for residents, families, and visitors. This role provides essential administrative support, greets guests, handles calls, and assists with clerical tasks in a busy healthcare environment.

The ideal candidate has a high school diploma, proficiency with Microsoft Office and email, and strong communication and organizational skills.