Nursing Facility Front Desk Specialist (Full-Time)

Excelsior Care Group; Delray Beach (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Comprehensive medical and dental

Generous PTO

401(k) retirement plan

Employee recognition program

Team-oriented work environment

Employee discounts

Job summary

Excelsior Care Group seeks a friendly, organized Receptionist at West Delray Nursing and Rehabilitation Center in Delray Beach, FL. You will be the first point of contact for residents, families and visitors, providing administrative support and creating a welcoming environment.

The role requires a high school diploma, strong English skills, and the ability to manage multiple tasks with professional communication.

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office and email.
• Ability to read, write, speak, and understand English.
• Ability to follow written and verbal instructions.
• Strong telephone etiquette, communication, and organizational skills.

Responsibilities

• Greet visitors and direct them to the appropriate office, department, or resident room.
• Ensure visitors follow sign-in and sign-out procedures.
• Answer multiple incoming calls promptly, determine the nature of each call, and direct callers appropriately.
• Operate the telephone and paging systems, transfer calls, and assist with voicemail administration.
• Assist payroll with administrative functions as assigned.
• Perform clerical duties, including data entry, filing, and preparing documents using Microsoft Word.
• Prepare and process correspondence for the Administrator, Business Office Manager, and other administrative team members.
• Communicate tactfully and professionally with residents, families, visitors, staff, and the public.
• Maintain confidentiality of resident, employee, and facility information.

Skills

Communication skills

Multitasking

Telephone etiquette

Microsoft Office

English proficiency

Education

High school diploma or equivalent

Job description

Excelsior Care Group seeks a friendly, organized Receptionist at West Delray Nursing and Rehabilitation Center in Delray Beach, FL. You will be the first point of contact for residents, families and visitors, providing administrative support and creating a welcoming environment.

The role requires a high school diploma, strong English skills, and the ability to manage multiple tasks with professional communication.