Receptionist

AMSURG; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

AMSURG is seeking a receptionist for our outpatient ambulatory surgical center in Dayton, OH. The role involves greeting patients, collecting IDs and insurance information, ensuring forms are signed, updating accounts, and handling payments and deposits.

The position requires confidentiality, strong Microsoft Excel and Outlook skills, and reliable attendance. Typical duties include coordinating with clinical staff and supporting office operations.

Qualifications

• Greeting patients and visitors in person or by phone.
• Accurate collection of patient identification cards.
• Collecting patient insurance information.
• Maintaining confidentiality of patient information.

Responsibilities

• Welcomes patients and visitors in person or by phone.
• Collects patient identification cards and insurance information.
• Ensures documentation is completed and signed by the patient.
• Updates patient accounts in the revenue management system.
• Collects copayments and deductibles; records payments in billing system.

Tools

Microsoft Excel

Microsoft Outlook

Job description

Overview

We are a fast-paced outpatient ambulatory surgical center and we are looking for a receptionist to check patients in for their procedures.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone.
• Collects patient identification cards.
• Collects patient insurance information.
• Ensures that documentation is completed and all necessary documents are signed by the patient.
• Updates patient accounts by recording personal and financial information in the revenue management system.
• Collects copayments and deductibles as needed.
• Records payments in the billing system or log as required.
• Issues receipts for payments received.
• Balances upfront collections at the end of the shift.
• Notifies clinical staff when the patient is ready to proceed to the clinical area.
• Accepts deliveries to the ASC, as needed.
• Maintains business office inventory and equipment by checking stock to determine inventory levels.
• Receives and opens office mail as needed.
• Takes deposits to the bank as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Prepares patients' charts for the following day.
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies.
• Demonstrates strong knowledge of Microsoft Excel and Outlook.
• Attends all required education.
• Regular and predictable attendance is required.
• Performs other miscellaneous duties as assigned.