Receptionist

Talentify; Cranberry Township (Butler County); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Job summary

Talentify in Cranberry Township seeks a friendly Receptionist to be the first point of contact for visitors and staff. You will manage sign-in/out via ENVOY, prepare badges, answer calls, and support daily office operations with a courteous, safety-conscious approach.

The role includes coordinating with catering and vendors, maintaining reception areas, and assisting with mail, supplies, and events. Prior front desk experience is preferred.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of front desk or administrative experience preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Ability to multitask and remain calm under pressure.
• Familiarity with safety protocols and emergency procedures a plus.

Responsibilities

• Welcome visitors in a professional and friendly manner.
• Enter customers and visitors’ information into the ENVOY system.
• Ensure visitors and customers are signing in and out using ENVOY.
• Prepare customer badges for upcoming visits.
• Manage and distribute badges for visitors, customers, and contractors enter the facility.
• Escort visitors to/from designated areas as needed.
• Assist employees with badge replacements and access issues.
• Answer and direct phone calls to appropriate personnel.
• Maintain cleanliness and organization of the reception and common areas.
• Coordinate with on-site catering and external vendors for food/beverage needs in collaboration with the Executive Assistant.
• Manage meeting room availability and support internal meetings or customer events.
• Sort and distribute mail for 4th and 5th floor employees.
• Maintain employee office and cubicle assignments; order signage as needed.
• Provide office management support (e.g., clearing printer jams, replacing toner, cleaning coffee machines, restocking supplies, submitting facility requests, order supplies).
• Support emergency communication protocols and assist during drills or alerts.
• Assist with special projects and administrative tasks as assigned by management.

Skills

Verbal communication

Written communication

Microsoft Office

Multitasking

Calm under pressure

Safety procedures

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Outlook, Word, Excel)

Job description

Receptionist

Position Summary

The Concierge serves as the first point of contact for visitors, vendors, and employees, ensuring a welcoming and professional front office experience. This role supports daily administrative operations, maintains site security and emergency protocols, and contributes to a safe, organized, and service-oriented workplace.

Key Responsibilities

• Welcome visitors in a professional and friendly manner.
• Enter customers and visitors’ information into the ENVOY system
• Ensure visitors and customers are signing in and out using ENVOY.
• Prepare customer badges for upcoming visits.
• Manage and distribute badges for visitors, customers, and contractors enter the facility.
• Escort visitors to/from designated areas as needed.
• Assist employees with badge replacements and access issues.
• Answer and direct phone calls to appropriate personnel.
• Maintain cleanliness and organization of the reception and common areas.
• Coordinate with on-site catering and external vendors for food/beverage needs in collaboration with the Executive Assistant.
• Manage meeting room availability and support internal meetings or customer events.
• Sort and distribute mail for 4th and 5th floor employees.
• Maintain employee office and cubicle assignments; order signage as needed.
• Provide office management support (e.g., clearing printer jams, replacing toner, cleaning coffee machines, restocking supplies, submitting facility requests, order supplies).
• Support emergency communication protocols and assist during drills or alerts.
• Assist with special projects and administrative tasks as assigned by management.

Qualifications

• High school diploma or equivalent required
• 1–2 years of front desk or administrative experience preferred
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
• Ability to multitask and remain calm under pressure
• Familiarity with safety protocols and emergency procedures a plus

Preferred Traits

• Professional demeanor and customer service mindset
• Detail-oriented with strong organizational skills
• Comfortable working in a fast-paced, safety-conscious environment
• Adaptable and proactive in supporting team needs

Benefits (employee contribution):

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.