Receptionist

WellNow Urgent Care; City of Rensselaer (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits

Vision coverage

FSA/HSA options

Prescription coverage

401(k) with match

Free urgent care visits for you and a1

Scrubs provided

Career growth

Monthly bonus

Job summary

WellNow Urgent Care is seeking a front desk professional to warmly greet patients, register them, and manage high call volumes. You will handle payments, print and scan reports, and support a fast-paced front desk team. Travel may be required up to 25% in some locations.

The role offers a competitive salary, educational benefits, and a pathway for growth as our network expands across multiple markets. A strong customer-service mindset is essential.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Call handling

Payment processing

Multitasking

Education

High School Diploma

Associates degree

Job description

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Salary

• Starting at $18 per hour

At WellNow Urgent Care You’ll Enjoy

• Competitive salary
• Parental leave
• Continuing education opportunities
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
• 401(k) plan with a company match for your future financial security
• Free urgent care visits for you and your immediate family members
• Scrubs provided to ensure a professional and comfortable work environment
• Opportunities for promotional growth as we continue to expand our presence
• Monthly bonus based on your performance and productivity

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Minimum Education And Experience

• High School Diploma or equivalent required
• Associates degree preferred
• Ability to manage high call volume
• Desire to exceed customer service expectations

WellNow is an EOE.