Receptionist

WellNow Urgent Care; Town of Manlius (NY); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits

401(k) plan with a company match

Free urgent care visits for you and affi

Scrubs provided

Opportunities for promotional growth

Monthly bonus based on performance

Job summary

WellNow Urgent Care in New York is seeking a friendly front desk receptionist to greet patients, register them, answer and triage calls, and collect payments. You will print, scan, and fax reports as part of daily front desk duties.

A High School Diploma or equivalent is required, with an Associate's degree preferred. You should be able to handle high call volumes and strive to exceed customer service expectations, with up to 25% travel as needed.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

High call volume management

Customer service expectations

Education

High School Diploma or equivalent

Associates degree

Job description

Overview

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150 locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow. That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Compensation

• Starting at $17 per hour

Benefits

• Competitive salary
• Parental leave
• Continuing education opportunities
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
• 401(k) plan with a company match for your future financial security
• Free urgent care visits for you and your immediate family members
• Scrubs provided to ensure a professional and comfortable work environment
• Opportunities for promotional growth as we continue to expand our presence
• Monthly bonus based on your performance and productivity

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Minimum Education and Experience

• High School Diploma or equivalent required
• Associates degree preferred
• Ability to manage high call volume
• Desire to exceed customer service expectations

WellNow is an EOE.