Receptionist

WellNow Urgent Care; City of Troy (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Parental leave

Continuing education

Health benefits

Vision coverage

FSA/HSA options

401(k) match

Free urgent care visits

Scrubs provided

Growth opportunities

Monthly bonus

Job summary

WellNow Urgent Care is hiring for a front desk / patient services role at our Troy location. You will greet patients, register them, answer calls, process payments, and help with reports.

Ideal candidate handles high call volume, enjoys helping people, and can travel up to 25% as needed. We offer competitive pay starting at $18/hour, comprehensive benefits, and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Call volume management

Communication skills

Education

High School Diploma

Associate degree

Job description

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Salary:

Starting at $18 per hour

At WellNow Urgent Care you’ll enjoy:

• Competitive salary
• Parental leave
• Continuing education opportunities
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
• 401(k) plan with a company match for your future financial security
• Free urgent care visits for you and your immediate family members
• Scrubs provided to ensure a professional and comfortable work environment
• Opportunities for promotional growth as we continue to expand our presence
• Monthly bonus based on your performance and productivity

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Minimum Education and Experience:

• High School Diploma or equivalent required
• Associates degree preferred
• Ability to manage high call volume
• Desire to exceed customer service expectations

WellNow is an EOE.