Receptionist

WellNow Urgent Care; Battle Creek (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education

Medical benefits

Vision coverage

FSA/HSA options

401(k) match

Free urgent visits for you and family

Scrubs provided

Promotional growth

Monthly bonus

Job summary

WellNow Urgent Care in Battle Creek, MI, is seeking a front desk associate to greet and register patients, triage calls, and handle payments for visits. This role supports smooth clinic operations and patient flow in a fast-paced environment.

The position requires a High School Diploma or equivalent, with an Associate's degree preferred. Strong customer service, communication skills, and the ability to manage high call volumes are essential.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and appropriately triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

High call volume management

Exceed customer service expectations

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Salary

• Starting at $17 per hour

At WellNow Urgent Care You’ll Enjoy

• Competitive salary
• Parental leave
• Continuing education opportunities
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
• 401(k) plan with a company match for your future financial security
• Free urgent care visits for you and your immediate family members
• Scrubs provided to ensure a professional and comfortable work environment
• Opportunities for promotional growth as we continue to expand our presence
• Monthly bonus based on your performance and productivity

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Minimum Education And Experience

• High School Diploma or equivalent required
• Associates degree preferred
• Ability to manage high call volume
• Desire to exceed customer service expectations

WellNow is an EOE.