Receptionist

Air Conditioning Contractors of America (ACCA); Chicago (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Year-Round Work

Spiffs, Rewards, & Employee Contests

Job summary

A Custom Services, Inc. is seeking a Receptionist to create a positive first impression for callers and visitors. You will manage the switchboard, route calls, greet guests, and support daily administrative tasks.

This role requires a high school diploma, experience with multi-line phones, strong customer service, and the ability to multitask. The position offers paid training, flexible scheduling, and year-round work.

Qualifications

• High school diploma or equivalent.
• Experience and physical ability to perform all modern business office clerical roles, including mail distribution.
• Proficiency in working with a multi-line telephone system.
• Excellent telephone and customer service skills.
• Ability to handle multiple tasks efficiently.
• Ability to operate all current administrative office equipment including word-processor and other computer equipment, copiers, facsimiles, printers, base radio, etc.

Responsibilities

• Operate a multi-line telephone system and transfer callers to the appropriate department and staff member.
• Greet, announce and direct visitors and customers.
• Open, sort and distribute incoming mail and deliveries.
• Assist the sales staff with mailings of promotional material.
• Assist with the programming of the computerized phone system.
• Perform general clerical and administrative functions as directed by the Human Resource Manager.
• Act as the backup for the Secretary.

Skills

Multi-line phone

Customer service

Task management

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Compensation: $16.00 per hour

Benefits

• Paid Training
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation
• Year-Round Work
• Spiffs, Rewards, & Employee Contests

The Receptionist reports to the Human Resource Manager and is responsible for creating a positive first impression for the A Custom Services, Inc. to all callers and visitors. The position is further accountable for the efficient operation of A Custom Services, Inc.'s switchboard and oversight of the reception area and mail distribution. Representative duties include:

• Operating a multi-line telephone system. Answering and transferring callers to the appropriate department and staff member. Taking and distributing messages as needed.
• Greeting, announcing and directing visitors and customers.
• Opening, sorting and distributing incoming mail and deliveries.
• Assisting the sales staff with mailings of promotional material.
• Assisting with the programming of the computerized phone system.
• Performing general clerical and administrative functions as directed by the Human Resource Manager.
• Acting as the backup for the Secretary.

Job Qualifications

• High school diploma or equivalent.
• Experience and physical ability to perform all modern business office clerical roles, including mail distribution.
• Proficiency in working with a multi-line telephone system.
• Excellent telephone and customer service skills.
• Ability to handle multiple tasks efficiently.
• Ability to operate all current administrative office equipment including word-processor and other computer equipment, copiers, facsimiles, printers, base radio, etc.

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