Receptionist

Surib; Charlotte (NC); On-site; USD 28,000 - 34,000; Full time

Job summary

Surib in Charlotte, NC is seeking a professional receptionist who creates a welcoming first impression while supporting customer engagement and sales opportunities.

This role suits someone who enjoys interacting with people, providing information about products and services, and collaborating with the team to meet sales goals; the position requires a friendly, reliable, and detail-oriented personality.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Friendly, confident, and professional personality.
• Goal-oriented and willing to learn sales and customer engagement skills.

Responsibilities

• Greet customers and visitors in a friendly and professional manner.
• Answer phone calls and respond to customer inquiries.
• Provide information about products and services.
• Identify customer needs and recommend appropriate products or solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Assist with routine administrative and front desk activities.
• Maintain a professional and organized reception area.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Professional demeanor

Customer interaction

Detail-oriented

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a professional and customer-focused Receptionist to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, building relationships, and contributing to a welcoming workplace.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Answer phone calls and respond to customer inquiries.
• Provide information about products and services.
• Identify customer needs and recommend appropriate products or solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Assist with routine administrative and front desk activities.
• Maintain a professional and organized reception area.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers and visitors.
• Goal-oriented and willing to learn sales and customer engagement skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, sales, retail, hospitality, or reception is a plus but not required.