Front Desk Agent

Zolidco; Columbus (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Zolidco is seeking a friendly Front Desk Agent to create positive first impressions and support sales opportunities.

The role involves greeting customers, sharing product information, identifying needs, and coordinating scheduling and records. You will join a welcoming team and participate in ongoing training to help drive customer engagement in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Willing to learn sales skills.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Support customer engagement and promotional activities.
• Assist with scheduling, customer records, and routine administrative tasks.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Communication

Interpersonal skills

Sales skills

Customer service

Education

High school diploma

Job description

About Us

Ourmission is to empower brands through strategic marketing and meaningfulcustomer engagement. We pride ourselves on our values of integrity,innovation, and a results-driven mindset.

Job Summary

We are seeking a professional and customer-focused Front Desk Agent to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, building relationships, and contributing to a welcoming, results-oriented environment.

Responsibilities

• Welcome customers and visitors in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Assist with scheduling, customer records, and routine administrative tasks.
• Maintain a professional, organized, and welcoming front desk environment.
• Support promotional materials and customer information.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional, friendly, and customer-focused personality.
• Confident interacting with customers and visitors.
• Goal-oriented and willing to learn sales skills.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, hospitality, retail, or front desk support is a plus but not required.