Receptionist

Paycom - ATS; Brookwood Estates (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Salvation Army is seeking a temporary receptionist to answer calls, greet visitors, and support clerical tasks in a busy office environment.

Responsibilities include directing calls, recording messages, handling donations, and assisting visitors with information and referrals.

Qualifications

• High school diploma or GED required.
• 2 years of experience with telephone switchboard in a major firm.
• Clerical duties including typing and filing.
• Ability to read, write, and communicate in English.
• Attentive and courteous with visitors.

Responsibilities

• Answer the telephone and direct calls.
• Record messages accurately and distribute them timely.
• Receive and receipts donations and packages.
• Greet and announce visitors and provide information.
• Assist callers and visitors with referrals to community services.
• Ensure visitors sign in.
• Notify staff when visitors arrive.

Skills

Telephone switchboard operation

Greeting visitors

Written and verbal communication

English language proficiency

Basic math

Education

High school diploma or GED

Tools

Typing

Filing

Job description

This is a Temporary position.Schedule : Monday - Thursday 8:30 am - 4:00 pm. Lunch 12- 12:30 pm .This position is responsible for :Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.Key Responsibilities :Answers the telephone and transfers calls to the appropriate destination; responds to caller’s questions and provides accurate information.Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals.Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.Receives and prepares receipts for donations, packages, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.Ensures callers are referred to community services as requested/instructed.Physical Requirements & Working Conditions:Ability to meet attendance requirements.Ability to read, write, and communicate the English language.Ability to operate a telephone and/or switchboard.Ability to sort documents alphabetically and numerically.Ability to perform routine mathematical computations.Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.High school diploma or G.E.D. required,andtwo years of progressively responsible experience working in a major firm with telephone switchboard responsibilities,orany equivalent combination of training and experience which provides the necessary knowledge, skill, and abilities.License & Certifications:None.Equal Opportunity Employer: Veterans | Disabled