Receptionist

Salvation Army; Tulsa (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

The Salvation Army Tulsa is seeking a friendly receptionist to handle calls, greet visitors, and relay information about services.
This role includes clerical tasks such as typing, filing, and maintaining records, along with processing memberships and program fees to support daily operations.

Qualified candidates will have a high school diploma or GED and at least two years of switchboard or clerical experience, with the ability to work in a busy office environment.

Qualifications

• High school diploma or GED required with two years of experience in telephone switchboard or equivalent.
• Clerical tasks include typing, spreadsheets, filing, and message recording.
• Ability to greet visitors, answer questions, and route inquiries appropriately.

Responsibilities

• Answers the telephone and directs calls to appropriate destinations; records messages.
• Greets, announces, and assists visitors; signs in visitors and callers.
• Processes membership and program fees; maintains statistics.
• Performs other clerical duties as required.

Skills

Telephone handling

Message taking

Typing

Spreadsheets

Filing

Customer service

Education

High school diploma or GED

Job description

Job SummaryAnswers the telephone in a courteous manner and directs calls to the appropriate destinations; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army’s operations and services; performs routine clerical work such as typing, spreadsheets, and filing.Service Work (80%)Answers the telephone and transfers calls to the appropriate destination; responds to callers’ questions and provides accurate information.Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or emailNotifies proper individuals when visitors have arrived; ensure that visitors and members have signed in.Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals.Assists members in signing up for special events, activities, or programs.Administrative Support/Clerical (15%)Processes membership and program feesRecords and updates statistical information; ensures the accuracy and completeness of the same.Other Responsibilities (5%)Performs other related work as requiredEducation and ExperienceHigh school diploma or G.E.D required, and two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, or any equivalent combination of training and experience which provides the necessary knowledge, skills, and abilities.Certifications/LicensesValid State Drivers LicensePhysical RequirementsAbility to meet attendance requirements.Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.)Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.Working ConditionsWork is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.