Receptionist

Paycom - ATS; Athens (GA); On-site; USD 28,000 - 36,000; Full time

Job summary

The Salvation Army in Georgia seeks a friendly receptionist to handle front desk duties, greet visitors, answer phones, and manage routine clerical tasks. The role requires courtesy, accuracy in message recording, and the ability to provide information about services.

Ideal candidates will have a high school diploma or GED and at least one year of retail experience, preferably in a Salvation Army store, with some supervisory exposure. This is an on-site, clerical position offering benefits.

Qualifications

• High school diploma or GED is required.

Responsibilities

• Answering and transferring telephone calls to the appropriate destination.
• Record accurate and complete messages and ensure timely distribution.
• Greet and announce visitors; assist with questions and referrals.
• Screen soliciting sales representatives and notify staff upon arrival.
• Perform routine clerical tasks such as typing and filing.

Skills

Telephone etiquette

Customer service

Data entry

Reception

Education

High school diploma or GED

Job description

This position is responsible for:Answering the telephone in a courteous manner and directs calls to appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provided general information about The Salvation Army’s operations and services; performs routine clerical work such as typing and filing.Key Responsibilities:Answers the telephone and transfers call to the appropriate destination; response to callers’ questions and provides accurate information.Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone.Records and updates statistical information; ensures the accuracy and completeness of the same.Receives, greets, and announces visitors in a courteous and tactful manner; assists callers and visitors by answering questions and providing instructions and referrals; screen sales representative soliciting The Salvation Army.Notifies the proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.Physical Requirements and Working Conditions:Constant amount of physical effort required associated with hand movement, holding, finger dexterity, reading, writing, eye-hand coordination, vision, hearing, talking, and sitting at least 90% of the work time; rare to occasional amount of physical effort required associated with walking, standing, lifting up to 30 lbs., pushing, pulling, climbing, bending, squatting, crawling, and reaching at least 30% of the work time. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.Employee Benefits:Health, Dental, Vision InsurancePaid Time OffHoliday PayRetirement and more!Education and Experience:High school diploma or G.E.D., ANDOne (1) year working in a retail store, preferably a Salvation Army store with some experience supervising the work of co-workers, ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Equal Opportunity Employer: Veterans | Disabled