Receptionist

Excelsior Care Group; Brandon (FL); On-site; USD 23,000 - 25,000; Part time

Job summary

Excelsior Care Group is seeking a friendly, professional Receptionist to be the first point of contact for residents, families, visitors, and staff at Victoria Crossing Rehabilitation in Brandon, FL. The role operates on a part-time schedule from 4:00 PM to 8:00 PM and offers a pay rate of $17.00 to $18.00 per hour.

The ideal candidate will provide exceptional customer service, manage multi-line telephones, assist with clerical duties, and maintain confidentiality in line with HIPAA regulations.

Qualifications

• High school diploma or equivalent.
• 1 year of receptionist/clerical/administrative experience preferred.
• Experience in healthcare/rehabilitation/long-term care settings is a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Excellent communication, organizational and multitasking skills.
• Professional appearance with a customer-service focus.

Responsibilities

• Greet residents, families, visitors, vendors, and staff in a courteous and professional manner.
• Answer, screen, and direct incoming calls.
• Manage visitor sign-in/sign-out and issue badges as needed.
• Provide general information and assistance to residents, guests, and staff.
• Operate multi-line telephones, paging, voicemail, and transfers.
• Assist department managers with clerical duties and data entry.
• Maintain directories, office records, and contact information.
• Support payroll and Business Office functions as assigned.
• Receive, sort, and distribute mail and packages.

Skills

Microsoft Office

Communication

Organization

Multitasking

Education

High school diploma

Tools

MS Office Suite (Word/Excel/Outlook)

Job description

Facility: Victoria Crossing Rehabilitation
Position: Receptionist
Location: Brandon, FL
Shift: Part-Time | 4:00 PM - 8:00 PM
Pay Rate: $17.00 - $18 per hour

Join Our Team!

Victoria Crossing Rehabilitation is seeking a friendly, professional, and organized Receptionist to serve as the first point of contact for residents, families, visitors, and staff. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and provides exceptional customer service.

Key Responsibilities:

• Greet residents, families, visitors, vendors, and staff in a courteous and professional manner.

• Answer, screen, and direct incoming telephone calls promptly and efficiently.

• Manage visitor sign-in/sign-out procedures and issue visitor badges as needed.

• Provide general information and assistance to residents, guests, and staff.

• Operate multi-line telephone systems, paging systems, voicemail, and call transfers.

• Assist department managers with clerical and administrative duties.

• Perform filing, typing, scanning, copying, and data entry tasks.

• Maintain resident directories, office records, and contact information.

• Support payroll and Business Office functions as assigned.

• Receive, sort, and distribute incoming mail and packages.

• Track administrative deadlines, renewals, and office activities.

• Order and maintain office supplies according to purchasing procedures.

• Operate standard office equipment, including copiers, printers, scanners, and fax machines.

• Maintain confidentiality of resident and facility information in compliance with HIPAA regulations.

Qualifications:

• High school diploma or equivalent required.

• Minimum of one (1) year of receptionist, clerical, or administrative experience required.

• Previous experience in a healthcare, rehabilitation, skilled nursing, or long-term care setting preferred.

• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Excellent communication, organizational, and multitasking skills.

• Professional appearance with a positive, customer-service-focused attitude.

• Ability to remain calm, organized, and effective in a fast-paced environment.

• Ability to read, write, speak, and understand English.

Background screening information:
Florida Clearinghouse