Receptionist

SPS North America; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

SPS North America is seeking a polished Receptionist to be the first point of contact and brand ambassador. You will greet guests, route calls, and support facilities with a focus on security and guest experience.

Ideal candidates are energetic, professional, and comfortable with technology. Responsibilities include managing visitor logs, badge issuance, and supporting events and daily office operations to keep the environment running smoothly.

Qualifications

• Customer-focused professional with a welcoming demeanor and strong service mindset.
• Polished appearance and ability to stay calm under pressure.
• Proficient with multi-line phone systems and standard office tech.
• Attention to small details: badges, logs, security checks, and supplies.

Responsibilities

• Greet visitors and manage the digital guest log while following security protocols.
• Route global calls and handle sensitive inquiries with discretion.
• Issue badges and manage access cards to ensure facility security.
• Cross-train in Mail Services, Hospitality, and Facilities Support to keep office running.
• Set up and support events and meetings, including catering and tech setup.

Skills

Customer-Obsessed

Natural Professional

Tech-Savvy

Detail-Oriented

Reliability

Education

High School Diploma

Tools

MS Office

PC/Mac environments

Scanners/Copiers

Job description

As ourReceptionist, you are the first point of contact and the ultimate brand ambassador. You don't just answer phones; you curate a 5-star guest experience. Whether you're greeting a high-level executive, managing a global switchboard, or ensuring our conference rooms are "camera-ready," you are the glue that holds our professional environment together.

We are looking for a high-energy, polished professional who thrives on variety and takes pride in being the "go-to" person for both guests and employees.

What You'll Do:

• Master of First Impressions: Greet all visitors with warmth, manage the digital guest log, and ensure security protocols (NDAs) are followed seamlessly.
• Communication Hub: Expertly route global calls and handle sensitive inquiries with absolute discretion and a "business-first" attitude.
• Access Control: Act as the gatekeeper for facility security, issuing badges and managing access cards with meticulous detail.
• Operational Ninja: You're a team player who isn't afraid to jump in where needed. You'll be cross-trained in Mail Services, Hospitality, and Facilities Support to keep the office running at peak performance.
• Event & Meeting Support: From ordering top-tier catering to setting up high-tech conference rooms, you ensure every meeting goes off without a hitch.
• Workspace Curator: Keep the reception, barista, and pantry areas looking pristine and fully stocked

Who You Are:

• Customer-Obsessed: You are driven by client satisfaction and have a "no task is too small" mentality.
• A Natural Professional: You possess a polished appearance, excellent English communication skills, and the ability to stay calm under pressure.
• Tech-Savvy: You're comfortable with multi-line phone systems, PC/Mac environments, MS Office, and modern office tech (scanners/copiers).
• Detail-Oriented: You notice the small things - a dying plant in the lobby, a low toner alert, or an unreturned visitor badge and you fix them before anyone else notices.

The Requirements

• Education: High School Diploma or equivalent required.
• Experience: 1-3 years of professional experience (Reception, Concierge, or High-end Retail/Hospitality strongly preferred).
• Physical Agility: This role keeps you moving! You should be comfortable walking, standing, and occasionally lifting up to 40 lbs.
• Reliability: You are punctual and ready to own your assigned work hours.

Why Join Our Team?