Receptionist

The Salvation Army North & Central Illinois Division; Omaha (NE); On-site; USD 30,000 - 41,000; Full time

Job summary

The Salvation Army North & Central Illinois Division in Omaha, NE is seeking a full-time receptionist to greet clients, answer phones, and support community service operations. Hours Monday through Friday 8:30 A.M. to 4:30 P.M.

Starting salary range $30,000 to $41,000 annually. Duties include scheduling appointments, relaying messages, assisting with paperwork and basic data entry, and performing light clerical tasks.

Qualifications

• High School Diploma or GED; some college preferred.
• Minimum 1 year reception/telephone/data processing experience preferred.
• Ability to work with people of varying backgrounds with patience and respect.
• Proficient in Microsoft Word, Excel, PowerPoint and Access.

Responsibilities

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in pleasant, courteous manner.
• Make appointments as needed.
• Provide accurate written messages and relay information.
• Provide referral paperwork to clients seeking help.
• Assist the Administrative Assistant with projects/mailings.
• Assist with community services information for clients/visitors.
• Determine preliminary eligibility of clients via data entry.
• Assist with miscellaneous tasks (laundry, cleaning, filing, shredding).
• All other assigned duties.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Access

Communication skills

Data entry

Administrative skills

Education

High School Diploma/GED

Job description

Full- Time Monday- Friday 8:30 A.M.- 4:30 P.M., Starting at $30,000- $41,000 Annually***

The Salvation Army Mission

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose

To answer incoming phone calls, greet incoming clients/visitors and assist them with a variety of community services provided at our Corps.

Essential Duties And Responsibilities

• Greet all incoming clients/visitors in a friendly professional manner.
• Answer phone calls in pleasant, courteous manner.
• Make appointments as needed.
• Responsible for accurate written messages.
• Provide referral paperwork to incoming clients seeking assistance.
• Assist the Administrative Assistant with any upcoming projects/mailings.
• Provide potential community services assistance to all clients/visitors.
• Determines preliminary eligibility of clients both on and off phone through our data entry program.
• Assist with miscellaneous tasks, such as; laundry, cleaning, filing, shredding.
• All other assigned duties.

Supervisory Responsibilities

None

Education and/or Experience

High School Diploma/GED. Some secondary education preferred. Minimum of 1 year of related experience in reception, telephone work, or data processing preferred. Equivalent combination of education and experience will be considered.

Qualifications

• Ability to work with people of varying backgrounds and cultures with patience and respect.
• Ability to establish priorities, work independently and proceed with objectives with little supervision.
• Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As well as the ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to details and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.

Other Qualifications

Must pass all applicable background checks. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations

N/A

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand, walk, sit, use hands and fingers, reach with hands and arms, stoop, crouch, talk and hear. Must be able to lift 20 pounds.

Working Conditions

The work environment is a business office setting with office equipment, moderate traffic and noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.