Reception Specialist — Medical Benefits & PTO

Orthopedic Physicians Alaska; Anchorage (AK); Hybrid; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical insurance (including dental)

Life insurance

Disability insurance

401K

Profit sharing

Employee Assistance Program

Paid time off

Paid holidays

Competitive pay reviews

Job summary

Orthopedic Physicians Alaska in Anchorage is seeking a Reception Specialist to warmly welcome patients, answer calls, schedule appointments, and assist with precertification and verification tasks. This full-time role supports the front desk and works closely with billing and clinical staff.

You'll handle insurance verification, explain coverage options, collect deposits and co-pays, and maintain accurate scheduling in a fast-paced orthopedic clinic.

Qualifications

• Six months of customer service experience.
• High School diploma or equivalent.
• Knowledge of CPT and ICD-10 is a plus.

Responsibilities

• Provide outstanding customer service to all patients.
• Perform insurance verification and prior authorizations.
• Educate patients on insurance coverage limits and options.
• Work closely with billing and other departments providing services.
• Collect deposits and co-pays.
• Other duties as assigned by supervisor.

Skills

Customer service

Communication

Organization

Education

High School diploma or equivalent

Job description

Orthopedic Physicians Alaska in Anchorage is seeking a Reception Specialist to warmly welcome patients, answer calls, schedule appointments, and assist with precertification and verification tasks. This full-time role supports the front desk and works closely with billing and clinical staff.

You'll handle insurance verification, explain coverage options, collect deposits and co-pays, and maintain accurate scheduling in a fast-paced orthopedic clinic.