Reception & Order Support Specialist

Champagne Metals, LLC; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Champagne Metals, LLC is seeking a friendly Receptionist to serve as the primary contact for customers and vendors. You will assist with order entry, respond to status inquiries, and maintain accurate account records in our on-site office.

The role emphasizes professional communication by phone and email, accurate data entry, and coordination with internal teams to keep customers informed. This position requires reliable, on-site attendance.

Responsibilities

• Answer and manage incoming telephone calls from customers and vendors and route inquiries to the appropriate personnel.
• Regularly communicate with customers by phone and email to respond to order status inquiries and service requests.
• Support accurate entry of customer orders into company systems.
• Maintain and update customer account information and related documentation.
• Coordinate with internal departments to obtain order updates and communicate accurate information to customers.
• Maintain regular, reliable, and on-site attendance at the Champagne Metals office to support customer communications and internal coordination.

Job description

Champagne Metals, LLC is seeking a friendly Receptionist to serve as the primary contact for customers and vendors. You will assist with order entry, respond to status inquiries, and maintain accurate account records in our on-site office.

The role emphasizes professional communication by phone and email, accurate data entry, and coordination with internal teams to keep customers informed. This position requires reliable, on-site attendance.