Reception & Office Coordination Specialist

Talentify; Massillon (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

The Salvation Army in Massillon, OH is seeking a dedicated receptionist to support Corps Officers with daily office operations. You will manage the front desk, greet visitors, handle calls, and coordinate scheduling to ensure a smooth flow of daily activities.

Responsibilities include mail handling, data entry, donor correspondence, and event planning support while maintaining confidentiality and a welcoming atmosphere for all volunteers and visitors.

Qualifications

• High school diploma or equivalent; additional education or certification is a plus.
• Proven experience as a Receptionist or in a customer-facing role is preferred.

Responsibilities

• Manage Front Desk
• Greet and welcome visitors
• Answer, screen, and direct incoming calls
• Manage the reception area, ensuring it is clean, organized, and inviting
• Handle and distribute incoming mail, packages, and deliveries
• Coordinate and schedule appointments, meetings, and conference room reservations
• Maintain visitor logs, security protocols, and access control systems
• Assist with administrative tasks such as photocopying, filing, data entry, and document preparation
• Manage office supplies and inventory
• Maintain confidentiality and discretion when handling sensitive information
• Assist in event planning and coordination for company functions
• Assist Officers with Thank You letters to donors
• Assist in scheduling clients for the food pantry daily
• Any other reasonable request made by Corps Officers

Skills

Front desk

Customer service

Office software

Communication

Education

High school diploma

Tools

MS Office

Job description

The Salvation Army in Massillon, OH is seeking a dedicated receptionist to support Corps Officers with daily office operations. You will manage the front desk, greet visitors, handle calls, and coordinate scheduling to ensure a smooth flow of daily activities.

Responsibilities include mail handling, data entry, donor correspondence, and event planning support while maintaining confidentiality and a welcoming atmosphere for all volunteers and visitors.