Reception & Front Desk Coordinator — Growth & Benefits

Baldwin Health; Foley (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Baldwin Health is seeking a Receptionist to create a welcoming first impression for patients, visitors, and staff. The role oversees front desk operations, answers inquiries, and provides essential administrative support to maintain an organized facility environment.

The position requires strong communication, organizational skills, and the ability to handle multiple tasks with professionalism and confidentiality in a healthcare setting.

Qualifications

• 0-2 years of customer service or office administration experience required.
• Strong verbal and written communication skills.
• Proficiency with office equipment and Microsoft Office Suite.
• Excellent organizational and multitasking abilities.
• Professional and courteous demeanor.
• Ability to maintain confidentiality.

Responsibilities

• Greets and welcomes patients, job applicants, vendors, and other visitors, directing them to the appropriate person or department.
• Answers, screens, and transfers phone calls to employees, ensuring courteous and accurate communication.
• Responds to customer inquiries promptly and professionally, providing information or redirecting as necessary.
• Performs general clerical duties, including filing, copying, and composing routine correspondence.
• Maintains a clean and organized reception area to ensure a positive first impression for visitors.
• Operates standard office equipment, such as copiers, fax machines, and computers, on a regular basis.
• Manages scheduling tasks, including appointment setting and meeting coordination, as needed.
• Monitors and maintains office supplies, notifying the appropriate personnel of replenishment needs.
• Assists with special projects and additional administrative tasks as assigned.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Customer service

Office administration

Verbal communication

Written communication

Organizational skills

Multitasking

Confidentiality

Tools

Microsoft Office Suite

Job description

Baldwin Health is seeking a Receptionist to create a welcoming first impression for patients, visitors, and staff. The role oversees front desk operations, answers inquiries, and provides essential administrative support to maintain an organized facility environment.

The position requires strong communication, organizational skills, and the ability to handle multiple tasks with professionalism and confidentiality in a healthcare setting.