Front Desk Concierge — Growth & Flexible Scheduling

Management MCOA, LLC; Albuquerque (NM); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Tuition Reimbursement

License Renewal Reimbursement

Free CEUs

CareHeroes Rewards

Flexible Scheduling

Career Growth

Job summary

PureHealth is seeking a Front Desk Receptionist to play a key role in delivering first impressions and supporting resident experiences. You will provide friendly customer service and clerical support across the facility, handling varied duties to keep operations smooth.

The role emphasizes welcoming guests, coordinating sign-in protocols, and assisting with daily office tasks, calendar maintenance, and resident needs to ensure a professional and caring environment.

Responsibilities

• Welcomes new customers and visitors and assures their comfort and directs them to the proper personnel
• Ensure all parties sign in and follow protocols as guests in the community
• Update and assemble marketing informational brochures and packets as requested; maintain referrals to marketing team
• Assist residents, family members, and guests with general requests
• Receive and submit maintenance work orders electronically to the appropriate department
• Answer telephones; screen, forward, or record messages accurately
• Monitor and maintain office equipment
• Compile monthly billing charges for the business office
• Maintain a professional and kempt appearance of Concierge area
• Sort and distribute mail; file correspondence and materials as needed
• Type forms and documents; collate and photocopy materials as necessary
• Maintain resident confidentiality per policy
• Prepare resident paperwork daily for scheduled doctor appointments for the following day

Job description

PureHealth is seeking a Front Desk Receptionist to play a key role in delivering first impressions and supporting resident experiences. You will provide friendly customer service and clerical support across the facility, handling varied duties to keep operations smooth.

The role emphasizes welcoming guests, coordinating sign-in protocols, and assisting with daily office tasks, calendar maintenance, and resident needs to ensure a professional and caring environment.