Reception Assistant

Shine BrightX LLC; Albuquerque (NM); On-site; USD 15,000 - 21,000; Full time

Job summary

Shine BrightX LLC in Albuquerque, NM is seeking a friendly receptionist to greet visitors, handle inquiries, and support daily office operations. You will answer phones, manage emails, schedule meetings, and help with data entry, filing, and event support.

The ideal candidate has prior customer service or office experience, strong communication, and fluency with Microsoft Office and Google Workspace. This on-site role offers a collaborative environment and opportunities to learn university

Qualifications

• Experience in customer service or reception.
• Familiarity with university systems is a plus.
• Strong communication skills, both written and verbal.

Responsibilities

• Greet visitors and provide professional, courteous customer service.
• Answer and direct incoming phone calls, emails, and in-person inquiries.
• Assist students, faculty, staff, and visitors with basic questions and referrals to resources.
• Maintain the reception area in a clean, organized, and welcoming manner.
• Schedule appointments and reserve meeting spaces and parking spaces as needed.
• Monitor and distribute incoming mail, packages, and office deliveries.
• Assist with data entry, filing, scanning, copying, and document preparation.
• Support office events, workshops, and special projects.
• Maintain confidentiality of sensitive information in accordance with university policies.
• Perform other administrative duties as assigned.

Skills

Customer service

Reception experience

Office support

Microsoft Office

Google Workspace

Tools

Printers

Copiers

Scanners

Job description

Your Role

Here’s what you will be doing:

• Greet visitors and provide professional, courteous customer service.
• Answer and direct incoming phone calls, emails, and in-person inquiries.
• Assist students, faculty, staff, and visitors with basic questions and referrals to appropriate resources.
• Maintain the reception area in a clean, organized, and welcoming manner.
• Schedule appointments and reserve meeting spaces and parking spaces as needed.
• Monitor and distribute incoming mail, packages, and office deliveries.
• Assist with data entry, filing, scanning, copying, and document preparation.
• Support office events, workshops, and special projects.
• Maintain confidentiality of sensitive information in accordance with university policies.
• Perform other administrative duties as assigned.

About You

The company is looking for:

• Previous customer service, reception, or office experience.
• Experience using office equipment such as printers, copiers, and scanners.
• Familiarity with university systems and resources.
• Strong verbal and written communication skills.
• Professional and courteous demeanor.
• Ability to interact effectively with diverse populations.
• Basic computer proficiency, including Microsoft Office and Google Workspace applications.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Reliable attendance and punctuality.

Compensation & Benefits

• Pay rate of $13.00 hourly.