Reception Appointment Clerk Part time 20 hours

Lynn Community Health Center; Lynn (MA); On-site; USD 25,000 - 34,000; Part time

Job summary

Lynn Community Health Center in Lynn, MA is seeking a part-time Reception/Appointment Clerk (20 hours) to support medical and behavioral health teams. The position handles messages, scheduling, and record-keeping with a focus on accurate data entry and prompt patient care.

Requirements include a high school diploma, bilingual English/Spanish, and strong organizational skills. Benefits are available from day one. Proficiency in Microsoft Office is expected.

Qualifications

• High School Graduate or equivalent.
• English/Spanish bilingual ability required.
• Strong organizational skills and communication.

Responsibilities

• Verify and update demographic and insurance data in the computer.
• Check voice mail and forward messages to staff.
• Monitor appointment schedule and update appointment status.
• Monitor Waiting Room and ensure timely patient care.
• Contact and reschedule patients when behavioral provider is out.
• Use office equipment per policy (fax, copier, PC, e-mail, practice management software, printers, phones, voicemail).

Skills

Bilingual (English/Spanish)

Strong organizational skills

Education

High School Diploma or equivalent

Secretarial program preferred

Medical Terminology course

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Western Ave Hourly Part Time Reception Lynn, MA, US 1 Attachments

Salary Range: $18.51 To $24.91 Hourly

RECEPTION/APPOINTMENT CLERK - Part time 20 hours

Do you want to provide clerical support for the medical and behavioral health providers on the integrated teams?

• Do you enjoy taking accurate and complete messages for other staff?
• Are you looking for benefits effective on the first day of employment?
• Do you want to work where your professional growth and development are a priority?
• Can you schedule appointments and maintain good record-keeping?
• Do you have the ability to identifying patient correspondence, sorting and identifying mail and faxes?
• Can you help patients get the correct information they need?
• Are you willing to Contribute to the team effort by supporting all team members?

Yes?

In this role you will:

• Verify and update demographic and insurance data in the computer.
• Consistently check voice mail and forward messages to the appropriate staff.
• Continually monitor appointment schedule, acknowledge appointments, and change appointment status when necessary.
• Monitor Waiting Room to ensure patients are being taken care of in a timely manner.
• Responsible for contacting and rescheduling patients when behavioral provider is out of the office.
• Ensures proper use of all office equipment (fax, copier, PC, e-mail, practice management software, printers, phones, voicemail, etc.) in accordance with office policy.

The successful applicant will offer:

• History of good attendance and positive work attitude towards co-workers and other health center departments.
• High School Graduate or equivalent.
• Graduate of secretarial program preferred.
• Medical Terminology course completed within one year of hire.
• English / Spanish bilingual ability is required.
• Demonstrated ability to work within a team and to effectively support team goals and objectives.
• Pleasant telephone manner; good memory and patience.
• Strong organizational skills with demonstrated proficiency in computer applications (Microsoft Office).