Warm Front Desk Receptionist - Medical Office (4-Day Week)

Penn Psychiatric Center; Phoenixville (Chester County); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k)

Four-day workweek with Fridays off

Job summary

Penn Psychiatric Center in Phoenixville, PA seeks a friendly Front Desk Receptionist to support our outpatient mental health office. The role involves greeting patients, scheduling, check-in/out, and basic insurance questions in a welcoming, professional environment.

The position requires strong communication, organization, and multitasking abilities, with experience in medical offices and EMR systems preferred. This is a full-time on-site role offering a supportive team and competitive benefits.

Qualifications

• Medical office experience preferred
• Excellent communication and customer service skills
• Professional, friendly, and compassionate personality
• Strong organizational and time-management skills
• Ability to multitask and work independently
• Familiar with computers and electronic medical records
• Insurance verification and medical billing experience is a plus
• Must maintain patient confidentiality

Responsibilities

• Welcome patients and provide a warm, professional experience
• Answer incoming phone calls and respond to patient questions
• Schedule, confirm, and manage patient appointments
• Check patients in and out
• Collect copays and assist with basic insurance questions
• Verify and maintain accurate patient information
• Communicate effectively with therapists, providers, and office staff
• Maintain patient confidentiality and HIPAA compliance
• Use electronic medical records and office scheduling systems
• Handle general administrative and front-office responsibilities
• Help maintain a calm, organized, and welcoming office environment

Job description

Penn Psychiatric Center in Phoenixville, PA seeks a friendly Front Desk Receptionist to support our outpatient mental health office. The role involves greeting patients, scheduling, check-in/out, and basic insurance questions in a welcoming, professional environment.

The position requires strong communication, organization, and multitasking abilities, with experience in medical offices and EMR systems preferred. This is a full-time on-site role offering a supportive team and competitive benefits.