Reception & Administrative Assistant

The Gathering Place Adult Day Center (Brattleboro Area Adult Day Services); Brattleboro (VT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health/dental/vision insurance

401(k) or 403(b) potential match

Life insurance

Disability insurance

AD&D coverage

Paid holidays

Job summary

The Gathering Place - Brattleboro, Vermont is seeking a Reception & Administrative Assistant to serve as the cheerful front desk contact for our adult day program. You will greet visitors, answer phones, manage participant transportation, and provide essential clerical support to staff and participants.

Responsibilities include coordinating transportation changes, maintaining attendance records, processing enrollment materials, and assisting with fundraising mailings and social media updates.

Qualifications

• Prior experience in an office support role.
• Computer skills including MS Office and Outlook; comfortable learning new software.
• Enjoy interacting with people and providing excellent customer service.
• Be organized, dependable, and attentive to detail.
• Able to manage interruptions while staying organized and following through on tasks.
• Communicate professionally in person, on the phone, and in writing.
• Interest in serving older adults, adults with disabilities, and their caregivers.

Responsibilities

• Greet visitors and manage the front desk as the first point of contact.
• Coordinate participant transportation requests and communicate with providers.
• Provide clerical support and assist with administrative tasks and projects.

Skills

Customer service

Organizational skills

Communication

Scheduling

Tools

Microsoft Office

Outlook

Job description

The Gathering Place - Brattleboro, Vermont

Full-Time | Monday-Friday - 8:30AM-4:30PM

The Gathering Place (Brattleboro Area Adult Day Services) is an Adult Day program serving Windham County Vermont. We serve adults with a wide range of physical and cognitive abilities. Our participants enjoy music, arts, games, exercise, and companionship - just to name a few!

We are currently seeking an organized and detail-oriented for the position of Reception & Administrative Assistant.

This position serves as the front desk for our adult day center and is responsible for greeting visitors, answering phones, coordinating participant transportation, and providing clerical support to the organization. While there are a variety of administrative projects throughout the year, the primary focus of this role is reception and transportation coordination.

Responsibilities

Reception

• Welcome participants, families, visitors, volunteers, and community partners
• Answer incoming telephone calls and direct callers to the appropriate staff member
• Help create a welcoming and professional environment for everyone who visits or contacts The Gathering Place

Transportation Coordination

• Coordinate participant transportation requests and communicate schedule changes with transportation providers
• Coordinate transportation for participant medical appointments on attendance days
• Assist with routine transportation issues and notify management of concerns or service disruptions
• Maintain accurate transportation information and communicate changes promptly

Administrative Support

• Maintain participant attendance records and complete data entry
• Prepare enrollment packets, mailings, and other administrative materials
• Assist with fundraising mailings and community communications
• Post photos and updates to Facebook and assist with basic marketing activities
• Provide clerical support for projects and administrative tasks throughout the year
• Complete filing and other general office duties
• Perform other duties as assigned

Qualifications

• Have prior experience in an office support role
• Have computer skills including MS Office and Outlook and comfortable learning new software
• Enjoy interacting with people and providing excellent customer service
• Be organized, dependable, and attentive to detail
• Be able to manage interruptions while staying organized and following through on tasks
• Communicate professionally in person, on the telephone, and in writing
• Have an interest in serving older adults, adults with disabilities, and their caregivers

Computer skills are required - you will be working with products such as Microsoft Office (Word, Excel, etc) and Outlook, marketing software, social media and various web-based programs.

Schedule: 37.5 hours per week, Monday-Friday 8:30pm-4:30pm.

Expected rate of pay: $17+ depending on experience and qualifications.

Benefits

• Eligible for paid time off benefits, dental, vision, life, LTD and AD&D coverage at no cost (employee only).
• 403(b) match after one year.
• 403(b)
• 403 (b) matching
• Dental insurance
• Disability insurance
• Life insurance
• Paid time off
• Vision insurance
• Waiting period may apply

We are unable to offer health insurance.

Requirements

References required and verification of past employment history.

Schedule

• Day shift
• Monday to Friday

Company's website

• gatheringplacevt.org