Reception & Admin Support Specialist

Goodwill of North Georgia; Atlanta (GA); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Goodwill of North Georgia seeks a friendly receptionist to greet visitors and answer calls in the Support Services Center. You will provide exceptional customer service and direct inquiries to the appropriate departments. Proficiency in Microsoft Office and strong communication are essential.

The role requires three years of clerical/front desk experience, a high school diploma or GED, and reliable transportation. Working days include holidays as needed.

Competenze

• Must have a high school diploma or GED.
• Minimum of three (3) years of clerical/front desk experience.
• Substantial telephone switchboard experience required.
• Excellent oral and written communication skills essential.
• Must possess a positive attitude and strong interpersonal skills.
• Must handle information with strict confidentiality.
• Must have attention to detail and be a team player.
• Must have access to dependable transportation.

Mansioni

• Operate telephone switchboard to answer, screen and forward calls.
• Greet and direct internal/external customers to destinations.
• Schedule and log conference room usage for meetings.
• Place supply orders with vendors as needed.
• Post outgoing mail and deliver incoming mail.
• Coordinate pickup/delivery of express mail (FedEx, UPS, etc.).
• Receive and sign for special deliveries at the Help Desk.
• Assist in mass mailings as required.
• Maintain voicemail messages with accurate program/event info.
• Respond professionally to emergencies and document details.
• Perform other duties as assigned.

Conoscenze

Switchboard

Microsoft Office

Communication

Customer service

Formazione

High school diploma or GED

Strumenti

Microsoft Office Suites

Descrizione del lavoro

Goodwill of North Georgia seeks a friendly receptionist to greet visitors and answer calls in the Support Services Center. You will provide exceptional customer service and direct inquiries to the appropriate departments. Proficiency in Microsoft Office and strong communication are essential.

The role requires three years of clerical/front desk experience, a high school diploma or GED, and reliable transportation. Working days include holidays as needed.